This webpage applies to you if you qualify for support services and a financial assessment has shown you are required to make a contribution towards the care and support we organise for you.
There are several ways you can make your payment(s).
You will need your 12 digit invoice number beginning with 61 or 62. You can find this on the front of your invoice. Please allow 7 days for your payment to reflect on your invoice. For any questions about making a payment, please call 01708 434543.
This is the preferred method for recurring invoices. This method will allow us to take regular automatic payments from your account in a way that is agreed with you beforehand. Please call 01708 434543 to arrange for this to be set up.
If you're making your payment online, select the ‘Central invoicing & Commercial Rent Payments' option to make your payment.
Automated telephone payment
You can pay using a debit card by telephoning our dedicated payments line on 020 8430 2000.
Select option 1, then option 2 (make a payment) and then option 3 (central invoicing).
You will need to provide your 12 digit invoice number beginning with 61 or 62. You can find this on the front of your invoice.
You can make your payment into the following account:
- Lloyds Bank PLC
- Sort code: 30-00-02
- Account number: 00879113
Please include your invoice number in the payment reference and email the remittance advice to firstname.lastname@example.org
At the bank
To make your payment at the bank, you will need the Bank Giro Credit slip at the bottom of your invoice. You will also need to quote your invoice number when you are making the payment.