Payment options

Payment options for support services


This webpage applies to you if you qualify for support services and a financial assessment has shown you are required to make a contribution towards the care and support we organise for you.

There are several ways you can make your payment(s).

You will need your 12 digit invoice number beginning with 61 or 62. You can find this on the front of your invoice. Please allow 7 days for your payment to reflect on your invoice. 

Direct debit for support services payment

Direct debit is the preferred method for recurring invoices. This method will allow us to take regular automatic payments from your account in a way that is agreed with you beforehand. Please follow the link below or call 01708 434542 to arrange for a direct debit for payment toward support services to be set up.

Set up a direct debit 

Online payment

If you're making your payment online, select the ‘Central invoicing & Commercial Rent Payments' option to make your payment.

Make an online payment

Automated telephone payment

You can pay using a debit card by telephoning our dedicated payments line on 020 8430 2000.

Select option 1, then option 2 (make a payment) and then option 3 (central invoicing).

You will need to provide your 12 digit invoice number beginning with 61 or 62. You can find this on the front of your invoice.

Online banking

You can make your payment into the following account:

  • Lloyds Bank PLC

  • Sort code: 30-00-02
  • Account number: 00879113

Please include your invoice number in the payment reference and email the remittance advice to cash.control@newham.gov.uk

At the bank

To make your payment at the bank, you will need the Bank Giro Credit slip at the bottom of your invoice.  You will also need to quote your invoice number when you are making the payment.