Housing Hubs

Please note our Homelessness Prevention and Advice team do not operate from our Housing Hubs. If you require assistance in regards to homelessness, please email HPAS@newham.gov.uk or call 0208 430 2000 ext. 57445.

Our Housing Hubs are open to Council Tenants and Leaseholders, as well as residents who have pre-arranged appointments to see our Housing Needs and Supply Teams (Lettings, Temporary Accommodation and Private Sector Housing).

These hubs offer a one-stop-shop so residents can discuss queries with staff face to face and try to resolve any issues they are experiencing in person. Services present at our hubs include Housing Liaison, Lettings, Income Collection/Rents, Repairs and Maintenance, Temporary Accommodation, Neighbourhood Response, Resident Involvement and Private Sector Housing.

Although our Housing Needs and Supply Teams (Lettings, Temporary Accommodation and Private Sector Housing) operate on an appointment only basis, you do not require an appointment to meet with other services. However an appointment will be booked if staff are unavailable when you arrive, and you have the option to book an appointment if you would like to guarantee a specific date/time.

To book an appointment, please use one of the following options:

  • By emailing stratfordhousinghub@newham.gov.uk with your name, address, enquiry, and availability - a member of the team will reply with an appointment date and time
  • By contacting an officer of the relevant service area and requesting an appointment (e.g. via email or over the phone)
  • Council tenants and leaseholders can visit the hub and speak with the receptionist to book an appointment

Details of each of our Housing Hubs can be found below. We have plans to open more Housing Hubs across the borough and as they open details will appear below.

Stratford Housing Hub

Address: 22 Broadway, Stratford, London, E15 4QS
Opening hours: Monday to Friday, 9.30am-4.30pm (please note that this hub will be closed between 12.30pm and 1.30pm each day)
Email: stratfordhousinghub@newham.gov.uk

Service

Availability

Housing Liaison

Temporary Accommodation

Repairs and Maintenance

Lettings

Income Collections/Rents

Monday to Friday

Resident Involvement

Monday and Friday

Client Liaison (Major Works)

Tuesday

Private Sector Housing

Wednesday

Right to Buy

Thursday

Neighbourhood Response (ASB)

Thursday

Canning Town Housing Hub

Opening in summer 2022 – check back soon!