Tenant and leaseholder surveys

We carry out surveys with council tenants and leaseholders to find out what you think about your property, landlord and neighbourhood. As part of changes introduced by the Social Housing Regulation Act 2023, we will be:

More information on the changes introduced by the Act will be explained in future editions of the Housing newsletter.

The next survey

The next survey will be run by an independent research company called Opinion Research Services (ORS), and will take place between January and March 2024.

The survey will be conducted by ORS researchers interviewing a sample of council tenants in their homes, and by ORS researchers telephoning a sample of council leaseholders to interview them.

If you have any queries about the survey, please e-mail: Colin.Thomas@newham.gov.uk