Pollution – report a nuisance

We will investigate any complaints about offensive smells, noise, vibration, dust or other nuisance caused by industry, business or construction in Newham. 

To report noise not related to the environmental pollution please go to Noise Problems and Reporting page.

What kinds of pollution we investigate 


If we find that there is a nuisance, we can order the company to stop or limit the activities causing the problems. To make a complaint call us on 020 8430 2000 and ask for the Environmental Control Team.

Email: pollution.enquiry@newham.gov.uk

Fumes from paint-spraying workshops.  

Dust, noise and smells from: 

  • The manufacture of building material 
  • Food processing plants 
  • Car workshops. 

Business and transport: 

  • Noise, vibration and pollution from London City Airport, public roads and railways
  • Smells from Beckton Sewage Treatment Works. 

Building sites: 

  • Dust and noise from building sites and major building projects, including Crossrail. 

We investigate all complaints of noise, vibration, dust and nuisance from major building sites. Where necessary we will make sure that contractors do all they can to keep noise and vibration to a minimum and act to control dust and other nuisances.