Newham
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Paying your Council Tax

Find out how to pay the Council Tax on your home and what happens if you do not pay it.
Upstairs bay window of a Victorian house

How to pay your Council Tax

You can pay your bill in one lump sum or by instalments over 10 or 12 months.
 
Payments must reach your account on or before the due date on your bill.

You can pay your council tax in the following ways:
  • direct debit

    set up a direct debit to pay your Council Tax from your bank account automatically each month over 10 months from April to January. You can also pay over 12 months from April to March - call us on 020 8430 2000 to set this up.
  • online

  • standing order

    download and complete the Council Tax standing order form and send it or take it in to your bank
  • at your bank branch

    using your bank's payment slips (you may be charged by your bank for this service) - don't forget to quote your eight digit Council tax account number on your payment slip
  • with cash

    at a Post Office or PayPoint outlet, taking your Council Tax bill with you to be scanned.
  • by post

    make your cheque payable to ‘London Borough of Newham’ and write your Council Tax account number, name and address on the back of the cheque.
    Send your cheque to:
    Council Tax
    Newham Dockside
    1000 Dockside Road
    London
    E16 2QU
 

Check your Council Tax balance

You can check your Council Tax balance online through My Newham.
 
 

Payment difficulties

If you have any difficulty paying your Council Tax, please telephone our Contact Centre on 020 8430 2000 as soon as you realise you are unable to pay.
We can arrange alternative ways for you to pay to help you avoid going to court.
Please remember that we are here to help you wherever possible.
 
 

Discounts, exemptions and Council Tax Reduction

 
 
 

Failure to pay

It is important that you pay each monthly instalment on or before the due date. If you are unable to pay, for example due to financial difficulties, please telephone the number shown on your bill to discuss how you can pay.
 
If you fail to pay by the due date you will be sent a reminder notice, which gives you seven days to bring the instalment up to date.
 

Court action

If we do not receive your payments you will lose your right to pay by instalments and a Magistrates Court Summons for the full amount due will be issued. The cost of the summons may be added to the account.
 
If we have to take you to court, we can recover the Council Tax you owe us by:
  • sending one of our enforcement agents to your home, which means you will have to pay additional fees
  • ordering your employer to take the money directly from your wages
  • deducting it from your Income Support or Jobseekers Allowance (income based)
  • applying for a Charging Order on your house which will mean that you cannot sell it until the Council Tax has been paid
  • apply to High Court to declare you bankrupt
  • sending you to prison for up to three months.

Enforcement agents

If we send one of our enforcement agents to your home you will have to pay additional fees to cover this.
 
The enforcement fees which are set by government regulations include:
 

Compliance fee - £75

The compliance fee covers the cost of instructing an enforcement agent. You will be charged the compliance fee before the enforcement agent visits your home.
 

Enforcement fee - £235

You will be charged an enforcement fee when the enforcement agent first visits your home.
 

Sale fee - £110

You can also be charged a sale fee for coming into your home to take your belongings.
 

Percentage fees

If your debt is worth more than £1500, you will have to pay additional enforcement and sale fees. The fees are charged at 7.5% of the value of your debt. 
 
 
 
 

Moving home

If you are moving in or out of the borough or within Newham, you should tell us about your move to make sure you are charged the correct Council Tax. You can fill in the online form or phone us on 020 8430 2000.
 
 
Landlords, you should tell us if you have a change of tenant either by filling in the online form or by phoning us on 020 8430 2000.
 
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