Be Bin Day Ready – Changes to waste and recycling collection services
From Monday 10 June 2024, several important changes will happen to waste and recycling collection services. These changes will help your hardworking collection crews work in a more efficient way and will also help us to increase our recycling rates.
We’re committed to becoming carbon neutral by 2030, making changes that will benefit all residents, the borough and the planet.
From Monday 10 June, we’re introducing…
Boundary collections - you must now put your bins out the night before your collection day
If you live in a house or a house split into flats, we will only collect bins left at the edge of your property. Failure to do so may result in your bins not being collected.
Bins should be placed as close to the pavement as possible – for example next to your gate or at the end of your drive.
Bins will need to be out before we start collections from 6am.
Following collection the bins will be returned to the edge of your property.
Assisted collections
Newham Council will require residents to place their bins at the edge of their property for collection.
We are able to offer either a permanent or temporary Assisted Collection for residents that are unable to move their bins. This means the bins will be collected and returned by the crews.
If you are unable to move the bins due to:
- A permanent disability
- Physical health or mental capacity issues
- Short term support after surgery
and there are no other residents aged 16 or over in the property that can move them, we are able to provide an assisted collection service.
Bins cannot be collected from the rear of the property and must not be behind locked gates. Crews are also unable to collect bins placed at the tops of stairs.
You will need to request an Assisted Collection, and this request will last for two years. The quickest and easiest way to make this request is to fill in the form.
If you are unable to complete this online form please call our Contact Centre on 0208 430 2000.
New collection days
Your bins may be collected on a different day than we currently collect. Your black or green bin is for household rubbish and your orange-lid bin is for recycling. They are collected weekly.
Stay up to date and check your collection day:
On collection days, your waste and recycling bins are scheduled to be emptied between 6am and 10pm.
No Side Waste
You must now make sure that your waste is sorted and fits into your bins. The bin lid must be shut.
Only waste that is presented inside your bins will be collected. Collection crews will not collect any bags or any loose items placed around the bins.
Only one waste bin and recycling bin per property will be collected.
These changes follow the introduction of:
Weekly Recycling collections
In December 2023, we launched weekly recycling collections to help you recycle more and put less in your household rubbish bin.
Weekly recycling collections will increase our recycling rates and help to achieve our commitment to becoming carbon neutral by 2030.
Know what you can recycle
You can now recycle more items in your bins. A guide to what items can go in your recycling bin can be found on our website.
You can put your recycling into the bin loose. Do not put black sacks into the bin as these cannot be recycled. Your recycling bin may not be collected if it contains non-recyclable items.
Any side waste or recycling left next to the bins will not be collected. All rubbish and recycling must now be placed inside your waste and recycling bins.
For more information on property specific recycling, visit: