Newham
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Essential maintenance this weekend to our Council Tax & Housing Benefit system​Council Tax Account Balances and Housing Benefit information will be unavailable via MyNewham on Saturday 25 and Sunday 26 November 2017. Customers may find certain online forms will not function during this time. 

Customers can still make payments, but online account balances will not be updated until Monday 27 November 2017. We apologise for any inconvenience caused.​

Cookies on this website

On this page you will find information about the cookies which are set on our website and details of how to adjust your browser so you may reject or delete the cookies.

​How to control and delete cookies

We do not collect information that is personally identifies our users. But, if you would like to restrict or block the cookies set on our site, you can do so by adjusting your browser settings.
 
You can find out more about cookies, including how to manage and delete them on a wide variety of browsers, on allaboutcookies.org.
 
Please be aware that adjusting your settings may impact on the how well our site functions for you.
 
 

List of Newham Council cookies

The cookies that are set on this website, and what each cookie is used for:
Type of cookie​​ Cookie name​​ Cookie purpose​​ More information​
Content management cookie​ .ASPXANONYMOUS​ This holds a unique ID which doesn't hold any personal information. It recognises when a anonymous user visits the site.​​ Delete or control cookie
Content management cookie​

ASPSESSIONID-
AQCABBQQ​

This cookie is necessary for site functionality. It is held temporarily in memory and is deleted when the web browser is closed. This cookie contains no personally identifiable information.​ Delete or control cookie​
Accessibility cookie​ LBNStyleSwitcher
_FontSize​
Used as part of our accessibility toolbar and keeps a record of the font size. Means that you do not have to re-select the font-size on each visit.​ Delete or control cookie​
Accessibility cookie​ LBNStyleSwitcher
_Style​
Used as part of our accessibility toolbar and keeps a record of the need for the high visibility view. Means that you do not not have to re-select the high visibility option on each visit.​ Delete or control cookie
Socitm survey​ socitm_exclude_me3​ We use the Socitm Insight survey to get feedback from our customers. The survey uses this cookie to stop or accept the SOCITM survey which occasionally pops up on the site. Only value held here is true or false.​

If you clear this cookie at the end of a session, you may be invited to participate again the next time you visit. If you decide to turn the cookie off then you will not be asked again to participate in the survey.

Full survey privacy notice/ Delete or control cookie​

My Newham cookie​ AppNameCookie​ Keeps you logged into My Newham so you do not have to log back in again during the browser session.​ Delete or control cookie
My Neighbourhood cookie​ ASP.NET_SessionId​ Keeps the session connected so that it remembers your address when you are using My Neighbourhood Delete or control cookie
My Maps cookie​ LocalView.Newham-
LocalView​
Allows the map within My Maps to remember the last position or zoom level you selected between page submissions and visits.​ Delete or control cookie​​
 
 

Third Party cookies

We use a Google Analytics, a web analytics service provided by Google, to find out how visitors use this website so we can improve it. Information is collected anonymously and website trends are reported without identifying individual visitors.
Type of cookie​ Cookie name Cookie purpose​ More information​
Google Analytics​ __utma​ Keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred.​ Privacy at Google​
Google Analytics​ __utmb and __utmc​

The B and C cookies work together to calculate how long a visit takes.

__utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site.

__utmb expires at the end of the session. __utmc waits 30 minutes, and then it expires.

__utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another page view to happen, and if it doesn't, it expires.

Privacy at Google
Google Analytics​ __utmz​ __utmz keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keyword was used, and where they were in the world when the website was accessed.​ Privacy at Google
You can find out how to reject or delete these cookies on Google's Privacy Policy.

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