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Council tenants home contents insurance

On this page you can find out about the home contents insurance we offer to council tenants.

​Getting insured with home contents insurance

Our home contents insurance is designed to give our tenants peace of mind.

If you are a council tenant, you can insure the contents of your home through us, as long as your rent payments are up to date. There is no excess payable for this insurance policy.

What is covered

Simple cover

  • Most of your household goods and contents including pedal cycles and computer equipment are insured when in your home. The policy covers loss or damage caused by specific events such as theft, fire and flood.
  • Lost or stolen keys, freezer contents, your own legal liability to the public and the cost of alternative accommodation.
  • Improvements you have made to your home such as fitted kitchens, bathrooms, wardrobes, laminate flooring, patio doors, but not greenhouses or conservatories.


  • Simple+ also includes accidental damage cover
    You can get more details about the insurance policy and/or a copy of the policy booklet by emailing or calling us on 020 3373 3256.

    Pay your home contents insurance

    How much you pay will depend on the level of cover and your postcode. 
    To make it easier for our tenants, you can pay the insurance premium weekly with your rent. You can pay by direct debit, online or with your payment card.

    There is no excess for this insurance policy.

    If you get Housing Benefit, it will not cover your insurance premium payments.

    Apply for home contents insurance

    To apply for home contents insurance, print off our contents insurance application form (PDF) and send it to:

    Resident Services
    London Borough of Newham
    Bridge House
    320 High Street
    E15 1EP

    If you don't have a printer, we can send a form to you. Call us on 020 3373 3256.

Claiming on your home insurance

If you have arranged contents insurance through us, you can make a claim by contacting the claims administrator on 0845 671 8171.
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Related documents

Contact us

  • Resident Services
    Bridge House
    320 Stratford High Street
    E15 1EP

    020 3373 3256

    Email us