Sheltered housing information and advice

Sheltered housing offers older people all the benefits of independent living with security and support from on-site staff within a caring community environment.
An elderly man smiling and holding a mug

Sheltered housing in Newham

We manage six of our sheltered housing schemes. They are located in Newham and one of them in the Wanstead area.
Four of our sheltered housing are low-rise blocks (ground and first floor only), two are high rise flats and a scheme of bungalows.
All of our schemes have community facilities such as:
  • residents’ lounges
  • laundry rooms
  • garden areas
for the use and enjoyment of all residents.
Our housing schemes have good security with door entry and CCTV systems. The two high-rise blocks also have a concierge service.

Support in sheltered housing

We provide housing-related support to help residents to stay independent in their own homes for as long as possible, while giving them access to support services such as carers, aids and adaptations​, and welfare benefits advice.
We promote a wide range social and leisure activities, including:
  • exercise classes 
  • yoga and meditation
  • art classes
  • computer training
  • English language classes.
We also encourage residents to organise and take part in a range of social activities such as:
  • outings
  • popular games including bingo, darts, pool and dominos
  • parties, barbecues, luncheons and charity events.
Older people living in the wider community are also welcome to take part in all our events.

Applying for sheltered housing

There are three main criteria that you will need to meet to apply. You should be:
  • over 60 years old and a Newham resident, or live in one of our out-of-borough properties
  • able to live independently with the support of staff on-site
  • an existing Newham Council tenant, a tenant of a private landlord or be living with family or friends in Newham.
People who own their own home do not usually qualify for sheltered housing.
You can get advice from the London Borough of Newham Lettings Agency by phoning 020 8430 2000.

How to apply

To apply for sheltered housing, you will need to apply to join the Housing Register.

Other sheltered housing providers

If you don’t meet the criteria for one of our sheltered housing schemes, you may be able to rent or buy:
  • a retirement home
  • sheltered housing
  • supported housing
  • extra-care housing
  • a place in a care home
Find out more about affordable homes for rent.
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Contact us

  • London Borough of Newham, Lettings Agency
    PO Box 68612
    E15 9DN

    020 8430 2000

    Email us