Processing personal data privacy notice

London Borough of Newham (‘the Council’ or ‘we’ or ‘us’ or ‘our’) are dedicated to safeguarding and respecting your privacy in accordance with relevant data protection laws. Our aim with this Privacy Notice is to be as transparent as possible, explaining how we ensure the security and processing of your personal data.

This Privacy Notice relates to individuals who interact with us, either by applying for or receiving our services. It applies to both residents and visitors of London borough of Newham. This also includes information we gather through our website and other means of communication with us.

The Privacy Notice clarifies the collection, usage, and sharing of your information, as well as the duration of its retention and the measures we take to keep it secure.

For specific services or functions we provide, there may be separate Privacy Notices available.

These detailed Privacy Notices provide comprehensive information on how we use your data and the legal basis for its use in relation to that service or function.

London Borough of Newham’s registered office is at Newham Dockside, 1000 Dockside Road, London E16 2QU and acts as the Data Controller.

Our designated Data Protection Officer for the organisation is Lauren White who can be contacted at:

Newham Dockside
1000 Dockside Road
E16 2QU

Or via email:

We may collect and process personal data about you in order to comply with any legal or statutory obligations, or in order to enforce or apply our contracts with you or where you have consented to the processing. This includes, but is not limited to, information you or your legal representative provide:

  • When you/they contact us in person, on our website, over the telephone, by e-mail or by post
  • When you apply for a job vacancy with us
  • When you receive a service from us
  • to adhere with our law enforcement functions
  •  to allow us to communicate effectively with you and provide services appropriate to your needs.

Preventing and detecting fraud against the Council

Newham Council carries out checks to prevent and detect fraud. If fraud is detected, you could be refused certain services, finance or employment.

We may share information provided to it with other bodies responsible for auditing or administering public funds, law enforcement agencies, or undertake local anti-fraud initiatives, in order to prevent and detect fraud or money laundering. The personal information we have collected from you will be shared with fraud prevention agencies. Further details of how your information will be used by us, fraud prevention agencies, and your data protection rights can be found on our website and Cifas.