Who are the client affairs team?
After your social care assessment, your social worker will meet with you and, where appropriate, your family or friends.
Together, you will agree on the support you need. If it is decided that you require help managing your money or property, your social worker will make a referral to Newham Council’s Client Affairs Team.
The Client Affairs Team manages the finances and property of people who meet all of the following criteria:
- Are aged 18 years and older
- Receive support from the Adult Social Care Service
- Have no-one else in their network that is willing, able or suitable to act on their behalf
- Are subject to safeguarding concerns or who have been assessed as lacking the mental capacity to manage their own financial affairs.
Once a referral is made, the Client Affairs Team can manage your finances in two ways:
- By becoming your Corporate Appointee for Department for Work and Pensions (DWP) benefits
- If necessary, by applying to the Court of Protection to be appointed as your Deputy for Property and Financial Affairs.