Shopping and errands
If you find shopping difficult due to mobility or other reasons, you can try the following ideas.
Help from friends or family members
Consider asking a friend or family member for help. Often people can pick up your shopping when they are doing their own shopping or run your errands when they are out and about.
Local retailers
Some local shops will also deliver to your home but you would need to check with them to find out if they can do this.
Using accessible transport
You can use accessible transport to take you to the post office, bank or shops. This includes the Taxi-card and Dial-a-ride schemes.
Online shopping
You can also do your shopping online with a supermarket and other retailers. Some supermarkets offer a telephone shopping service. They will deliver your shopping direct to your door, for a small fee.
A family member, friend or someone else can also arrange an online delivery for you.
Here are some supermarkets that offer home delivery via telephone service:
| Organisation | Service provided | How to access |
|---|---|---|
| Sainsbury's Telephone Shopping Service | Sainsbury's offers a telephone shopping service for customers who are unable to shop online. Customers register for the service and can then place grocery orders over the phone with assistance from an adviser. Minimum order values, delivery charges, delivery slots and availability vary and may change over time. | Contact Sainsbury's Customer Service on 0800 328 1700 for information about registering and using the telephone shopping service. |
| Morrisons Telephone Ordering Service | Morrisons offers a telephone grocery ordering service designed to help customers who are unable to shop online or visit stores. Customers can place orders by telephone and arrange home delivery, subject to availability in their area. Delivery charges, minimum order values and available products may vary. | Call 0345 611 6111 and select option 5 for information about telephone ordering and delivery services. |
| Age UK | Some local Age UK organisations offer shopping and grocery support services for older people. This may include assistance with placing supermarket orders online, arranging deliveries, or carrying out shopping on behalf of individuals. Services vary by location. | Check services available in your area through Age UK's local services directory at ageuk.org.uk or contact your local Age UK directly. |
