Neighbourhood and Community Improvements

What the Regulator found
  • Potential under reporting of hate crime incidents
What were the problems caused by?

We have looked into why these failings happened and we found that we need to: 

  • Improve our processes for identifying and responding to reports of hate incidents
What we have done so far
  • Started to make changes to our systems so we can record hate incidents more easily
What we will do next
What we will do When we will do it by
Improve how we manage domestic noise complaints Jul-25
Improve how we identify and manage cases which involve a hate incident Dec-25
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