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What we said we will do
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Our target date
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What we have done so far (October 2025)
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Review our HRA Business Plan to make sure we can invest in our homes and meet the decent homes standard
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Original date: July 2025
New date: December 2025
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The target date has been revised to allow us additional time to consider Government consultations on the Decent Homes Standard
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Deliver a new performance reporting framework
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Original date: August 2025
New date: December 2025
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Work to review our performance data and reporting framework is underway
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Commission an external review of failings and external support services for the improvement plan
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August 2025
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This has been completed
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Produce a framework for how we manage and govern data
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December 2025
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Work is underway for completion as planned
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Deliver a new performance reporting framework and monitoring for PFI and Local Space homes
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December 2025
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Work is underway for completion as planned
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Produce and regularly review our policies
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February 2026
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This work is on track and will include development of a policy review schedule
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Recruit to new management structure
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March 2026
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A new Director of Housing Services has been appointed and will start work in December 2025.
We will be recruiting to other senior roles in early 2026.
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Put in place a new housing services structure and roles
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March 2026
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Work is underway on a new Service Operating Model, this will be completed by March 2026 and will lead to the new structure that will be put in place by the Summer of 2026.
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Set out an approach for how we use knowledge and information to deliver and improve our services
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March 2026
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Work is underway for completion as planned
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