Housing Liaison Officers
There is a team of Housing Liaison Officers to support the borough’s tenants and leaseholders.
Housing Liaison Officers provide a service that includes tenancy and leasehold management, undertaking block and estate inspections and responding and dealing with housing and tenancy related enquiries raised by tenants and leaseholders.
Please contact the team by email at HLOTeam@newham.gov.uk and an officer for your area will respond. You can also call the team by telephoning the Contact Centre on 020 8430 2000 and ask for the Housing Liaison Team.
If your enquiry is about your Rent you can telephone: 020 8430 2000 and enter 36427
If your enquiry is about a Repair - To raise a non-emergency repair, phone 0208 430 2000 between 9am-5pm weekdays and 9am-1pm on Saturday. You can also raise a non-emergency repair online via the repairs ordering portal www.newham.gov.uk/repairs.
For any emergency repairs, phone 0800 952 5855 (Freephone)
If your enquiry is about Damp and Mould in your property please contact dampandmouldtaskforce@newham.gov.uk
If your enquiry is about Anti-Social Behaviour or Noise Nuisance please contact the Anti-Social Behaviour team by calling 0208 430 2000 or report the issue on the council website www.newham.gov.uk/report
If your enquiry is about Homelessness please visit the website Homelessness Prevention and Advice Service (HPAS) – Homelessness prevention and advice – Newham Council to receive advice or apply for help or contact the HPAS team via email at hpas@newham.gov.uk
If your enquiry is in relation to your Temporary Accommodation please visit the website at Homeless from Temporary Accommodation – Homelessness prevention and advice – Newham Council or contact the team via email at LLSupport@newham.gov.uk for support and advice.