Housing Liaison Team

If you are a council tenant or leaseholder, our Housing Liaison Officers (HLOs) are here to support you.   

Our work includes: 

  • helping you with issues related to your council tenancy or lease 

  • checking homes and estates 

  • working with other specialist teams to make sure you get the right housing support 

Contact the Housing Liaison Team

Get in touch if you have a question about your council tenancy or lease. We can offer general housing advice, explain council processes and help make sure your enquiry is directed to the right Housing Liaison Officer or specialist service. 

Want to know who your Housing Officer is? Simply contact us on the email below and ask ‘Who’s my housing officer?’ and we’ll respond with the information you need. 

Email: HLOTeam@newham.gov.uk 

Or telephone 020 8430 2000 and ask for the Housing Liaison Team 
Opening hours: Monday to Friday, 9am to 5pm

Visit Stratford Housing Hub 

Council tenants and leaseholders can arrange a face-to-face appointment with your Housing Liaison Officer if you need support in person. 

Find us at 22 Broadway, Stratford, London E15 4QS. 
Opening hours: Monday to Friday, 9.30am to 4.30pm (closed between 12.30pm and 1.30pm)