Aims and Objectives
- To work on behalf of the tenants and leaseholders of London Borough of Newham to help the Housing Service to provide repairs and maintenance services of the highest standard, with tenants and leaseholders at the heart of decision making.
- To provide a performance review and identify potential improvements to Housing Service delivery and performance.
- To provide a ‘resident-led’ focus to help improve performance, influence standards and improve service delivery.
- To promote the role and use of resident feedback in improving repairs and maintenance services.
The first report of the Repairs Performance Review and Improvement Panel (Repairs Panel for short) on 1st Contact and the response to the recommendations from Newham with introduction from the Cabinet Member.
These can be found below.
Repairs Panel Report on 1st Contact (PDF)
Repairs Performance Review and Improvement Panel - RCC Recommendation Repsonse (PDF)
