Coronavirus support for vulnerable and high risk people

The Newham Food Alliance

The Newham Food Alliance is an open collaboration, supported by Newham council, of dozens of organisations from across the borough working to assist residents who are experiencing financial challenges that are preventing them from getting the food they need.

The Alliance is made up of partners that span Newham’s diverse voluntary, community and faith sector and covers the whole borough. You can see many of the partner organisations on this map.

Collectively the Alliance partners reach thousands of residents each week, with food parcels, meals and other support.

When you contact the Newham Food Alliance you will be matched with a partner best able to support you with your need.

Click here to refer yourself or someone you know to the Newham Food Alliance  

Support the Alliance

Do you want to support the Alliance as a volunteer?
Working with an Alliance partner is a great way to make a difference in Newham. You are supporting those most in need and helping to reduce food waste as you do it!

Please get in touch at [email protected] 

Where does the Alliance source its food?
The Alliance makes use of surplus food that would otherwise go to waste. Some of this food is sourced locally in small amounts but most is large quantities identified early by industry and diverted away from waste by our London Food Alliance partners; FareShare and the Felix Project.

The Alliance as a whole and individual partners within it, have local relationships with both major retailers and smaller local shops to utilise their surplus and help Newham save waste. The network also gratefully receives generous regular donations of food from local businesses.

Individual Alliance partners engage in significant fundraising to support their work, using the money raised to buy food and meet other costs involved in this work.

Are you a local business who has food surplus or might otherwise be keen to support the work of the Newham Food Alliance?  
Please get in touch at [email protected] 

Assistance with online shopping

If you are new to online shopping and need assistance setting up an account or placing an order please contact the COVID-19 Helpline.

If you are struggling to get a delivery slot for your online grocery order Newham Council can access priority delivery slots for residents.

This programme provides delivery slots at Tesco and Iceland. It is for those who have not been able to access supermarket grocery delivery slots, and do not have friends or family who can pick up groceries for them.

To access these slots please contact the COVID-19 Helpline at 020 7473 9711 or [email protected] (open 1-7pm, 7 days a week). Depending on which option you choose you will either be provided with a code or receive an email from the supermarket with a reference number and instructions.

Once we have registered you with the programme, you will be able to order your groceries online yourself.

If you are unable to collect groceries from a nearby shop and would like a volunteer to help you please contact the NHS volunteers (0808 196 3646) to make arrangements.

I am isolating because I have COVID-19 or told to isolate by Test & Trace

If you are isolating due to COVID-19 symptoms, or have been told to by NHS Test and Trace, you will need to stay home and not leave the house for 10-14 days.

During this period, you should order groceries and food to be delivered, or have friends and family bring you food. Anyone delivering food to you should leave it outside your door and stand more than 2 metres away from the door or leave before you open the door.

If you are unable to access food through delivery, friends, or family during your period of isolation you can request a food parcel for two weeks by completing the Newham Food Alliance form.

Click here to refer yourself or someone you know to the Newham Food Alliance 
It is a legal requirement to stay home and isolate. If you are found to be breaking the isolation period you can be fined between £1,000 and £10,000.

If you need advice or support to isolate please contact the COVID-19 Helpline at 0207 473 9711 or [email protected] (open 1-7pm, 7 days a week).

If you have been told to isolate by NHS Test and Trace and you receive benefits you may be eligible for a £500 isolation grant.

Click here to find out more and apply for the isolation grant