Request a new or replacement bin

Replacement Bin Charging

From 27 April, any replacement bins requested by residents will need to be paid for. Any bins lost or damaged by our waste and street collection teams will be replaced free of charge. Collection teams will report this to the Waste Admin Team, and the swap will be made automatically. Residents will need to leave the bin accessible to ensure that a swap can be made.

Where a bin has been stolen or burnt, if the theft/vandalisation has been reported to the police and a CAD number obtained, then a replacement will also be free of charge. This report can be made on the Metropolitan Police website. Get a crime reference number | Metropolitan Police

The rate for a 240L replacement bin is £35. Discounts are available for residents that are on benefits. The rate for these residents is £17.50. The rate for a 360L replacement bin is £60. Discounts are available for residents that are on benefits. The rate for these residents is £30. The systems and website have been updated to reflect these changes. Residents can make these purchases through the website.

The qualifying benefits are:

  • Child Tax credit (provided you’re not also entitled to Working Tax Credit and have an annual gross income of no more than £16,190)
  • Income Support
  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Support under part VI of the Immigration and Asylum Act 1999
  • The guaranteed element of Pension Credit
  • Working Tax Credit run-on paid for four weeks after you stop qualifying for Working Tax Credit. 
  • Universal Credit – if you apply on or after 1 April 2018, your household income must be less than £7,400 a year (earnings after tax and not including any benefits you get)

Request a replacement bin

If you require a replacement 360L bin please contact recycling@newham.gov.uk