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Essential maintenance to Newham website and My Newham from 28 - 29 February Newham Website and My Newham will be unavailable between 5pm Friday 28 Feb and 2pm Saturday 29 Feb while we carry out essential maintenance work. We apologise for any inconvenience caused.‚Äč

Customers can still make payments, but online account balances will not be available

Zero tolerance

Newham Council has zero tolerance for abusive behaviour towards our staff.
Mutual respect
Our staff are committed to treating everyone with respect. We ask that you show them respect too.

If you behave in an intimidating or violent way to our staff, you may be:
  • banned from using council facilities and services
  • prosecuted by the police.
If you become concerned about the behaviour of a member of Newham Council staff, please ask to speak to a manager or use our complaints procedure.

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