On Friday, council officers and Deputy Mayor John Gray attended the site to support residents and ensure they had the information and advice they needed. Council officers and elected members are back on site today to provide ongoing support.

While no council tenants were living in the towers, we are supporting a small number of vulnerable residents who may need additional assistance.

Support for residents

Residents affected by the incident can contact Prime Property Management’s crisis communications team for advice on insurance queries and reclaiming costs.

• Email: Royalgateway@primepm.co.uk
• Telephone: 020 3883 2488

Residents are also encouraged to scan the QR code displayed outside each tower entrance to register their contact details, helping ensure they can be contacted and offered support where needed.

We recognise that the situation may cause concern for people living near the towers. We are working with the relevant authorities to ensure residents receive accurate, up-to-date information and that any concerns about safety are addressed appropriately.

Please check back to this page for updates. 

Published 23/10/2026 15:04

Newham Council Statement on the Evacuation of Residents at Sovereign Tower, Centurion Tower and St Vincent Court, Canning Town

Around 211 households were evacuated from Centurion Tower, St Vincent Court and Sovereign Tower, Canning Town, due to structural safety concerns. Newham Council is providing emergency support.

Deputy Mayor Cllr John Gray,  Cabinet Member for Housing, said: "Last night, we were informed by London Fire Brigade (LFB) that Sovereign Tower, Centurion Tower and St Vincent Court, Canning Town, are facing serious structural problems in the buildings, reported directly from the property management company. Around 211 private households were requested to be evacuated by the property management company alongside the LFB and Council officers in the early hours of the morning.

"The Council immediately set up a rest centre and provided emergency accommodation and support for residents without alternative accommodation for the night.

“We encourage affected residents to make contact with the property management company for additional support especially in relation to alternative accommodation measures, they can be contacted at royalgateway@primepm.co.uk.

"We are here for residents if they need assistance while this issue is resolved and will support and are working with the property management company to achieve the best solutions for our people.

"I am here on site with Newham officers and will continue to support residents.”

"The council is working with the property management company for the buildings, as well as emergency services, to minimise risk to members of the public."