Making a benefit claim

On this page you can find out about making a claim for Council Tax Reduction (CTR), Housing Benefit, Discretionary Housing Payment and Local Housing Allowance (LHA).

​Council Tax Reduction (CTR)

If you live in the Newham you can make a claim for Council Tax Reduction if you:
  • Have a liability to pay Council Tax
  • Are aged 18 or over
  • Are working or unemployed
  • Are receiving universal credit
Not everyone who makes a claim is entitled to receive it.
You cannot get CTR if you have more than £16,000 in savings, stocks and shares or other capital unless you also receive Guaranteed Pension Credit. 

Housing Benefit

You can get Housing Benefit to pay your rent if :
  • you have reached pensionable age
  • you live in temporary accommodation, sheltered housing or a council hostel
    you live in Specified Accommodation (care, support and supervision provided) 
  • you are getting (or have been within the last month and are still eligible for it) Income Support, income related Employment and Support Allowance, income related Jobseeker's Allowance or Housing Benefit that includes a Sever Disability Premium.

Read the Direction of the Chief Executive​ for further information about making a claim electronically.

If none of the above categories apply to you and you need help paying your rent, please make a claim for Universal Credit.
Universal Credit replaces six existing means-tested benefits:
  • Income Support
  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Child Tax Credit
  • Working Tax Credit
  • Housing Benefit.


Discretionary Housing Payment

You may get a discretionary housing payment if you are already getting Housing Benefit or Universal Credit.
Things that we take into account are:
  • a non-dependant deduction
  • if your benefit has been reduced due to the benefit cap
  • you are a council tenant or a housing association tenant who is affected by the ‘bedroom tax’ and have exceptional circumstances
  • you are a private tenant and we think your rent is too high
  • your income means you do not get full benefit.

Local Housing Allowance (LHA)

We use LHA to calculate how much Housing Benefit you can receive if you rent privately.
Back to top