Performance and Statistics

Repairs Performance Dashboard

We measure the success of our Response Repair Service using the 5 Key Performance Indicators shown below. These figures are updated each month. Please see below to track performance against previous months.

Results for October 2025

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repairs dashboard october 2025 repairs dashboard october 2025  

Results for August 2025

90% of non emergency repairs completed on time 99% of emergency repairs attended on time - exceeding our target of 95% 88% of repair appointments attended on time