Pay your Council Tax
We have sent new new Council Tax bills to residents affected by the change. If you have not received a new bill, call us on 020 8430 2000 and select the Council Tax option.You can pay your bill in one lump sum or by instalments over 10 or 12 months.
You can pay your council tax in the following ways:
Standing orderDownload and complete the Council Tax standing order form and send it or take it in to your bank
At your bank branchUsing your bank's payment slips (you may be charged by your bank for this service) - don't forget to quote your eight digit Council tax account number on your payment slip
CashAt a Post Office or PayPoint outlet, taking your Council Tax bill with you to be scanned.
By postMake your cheque payable to ‘London Borough of Newham’ and write your Council Tax account number, name and address on the back of the cheque.Send your cheque to:Council Tax
1000 Dockside Road
Check your Council Tax balance
Keep up to date with your Council Tax account by checking your balance and statements online.
To use this service you will need your Council Tax reference number and PIN. You will find your PIN on any Council Tax reminder letter or bill that we have sent to you.
Note, if you have a Council Tax account with a nine digit reference number, you can currently not use this service.
Discounts, exemptions and Council Tax Reduction
Failure to pay
If you are unable to pay due to financial difficulties, call us on 020 8430 2000. We can arrange alternative ways for you to pay to help you avoid going to court.
For example you can ask to pay over 12 monthly instalments or pay weekly. We can also change the date in the month you need to make payment.
If you do not contact us and you fail to pay by the due date you will be sent a reminder notice, which gives you seven days to bring the instalment up to date.
Our aim is to make payment arrangements which are both affordable and sustainable. You can find out how we recover Council Tax, while making sure we identify and help vulnerable residents in our Debt recovery processes document (PDF).
- sending one of our enforcement agents to your home, which means you will have to pay additional fees
- ordering your employer to take the money directly from your wages
- deducting it from your Income Support or Jobseekers Allowance (income based), or Universal Credit
- applying for a Charging Order on your house, which will mean you must tell us if you plan to sell it, and you must clear your Council Tax debt from the proceeds of the sale
- apply to the High Court to declare you bankrupt
- sending you to prison for up to three months.
Compliance fee - £75
Enforcement fee - £235
Sale fee - £110
Council Tax Standing Order form Word Document, 43 KB