Newham
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Card payment issues from the 5 and 7 April 2017 We have identified an error with the processing of card payments from 5 and 7 April 2017. We are working to rectify the issue. Please accept our apologies for any inconvenience caused.​

Rubbish collections

If you live in Newham we will collect your rubbish at least once a week; twice daily on some of the busiest main roads.  

Your household rubbish does not go to landfill. Some recyclable materials are taken out, and then the rest is used to make a solid fuel. To find out more, visit the Recycle For Your Community.
Picture of wheelie bin in a front garden

Your rubbish collection day

You can find out your rubbish collection day using My Neighbourhood.

Revised Bank Holiday refuse collection days.

Collection day Revised collection day
Monday 1 May
Tuesday 2 May
Tuesday 2 May
Wednesday 3 May
Wednesday 3 May
Thursday 4 May
Thursday 4 May
Friday 5 May
Friday 5 May
Saturday 6 May
 

Missed recycling collections

If you put your rubbish out on time but we do not collect it, report it to us.
 

Before you report

Make sure you:
  • check your collection date - this may change after a bank holiday
  • wait until 10pm to report a missed collection even if we normally collect your recycling earlier in the day
  • report the missed collection within three working days.

Report

What happens next

We aim to collect your rubbish within two working days.

 

Missed rubbish coll​ections

If you put your rubbish out on time but we do not collect it, report it to us.
 

Before you report

Make sure you:
  • check your collection date - this may change after a bank holiday
  • wait until 10pm to report a missed collection even if we normally collect your rubbish earlier in the day
  • report the missed collection within three working days.

Report

What happens next

We aim to collect your rubbish within two working days.
 
 

How we collect your rubbish

Collections from houses

If you live in a house on street level with your own front garden, you will probably have your own wheelie bin for rubbish.
 
If you live in a street property without room for a wheelie bin, you may need to put your rubbish out in black sacks. Make sure these are tied up properly, and wrap any sharp items in newspaper so that they do not rip the sack open.
You must put your bin or sack out for collection at the edge of your property by 6am.

Collections from flats 

If you live in a flat on street level with your own front garden, you will probably have your own wheelie bin for rubbish.
 
If you live above a shop then you may have shared bins, but you will probably need to put your rubbish out on the pavement for collection in black sacks. Make sure these are tied up properly, and wrap any sharp items in newspaper so that they do not rip the sack open.
You must put your bin or sack out for collection at the edge of your property by 6am, unless you live on one of the busiest main roads where we run timed collections.
In blocks of flats or estates, you may use larger, shared bins to hold your rubbish. Make sure you put all of your rubbish bags into these bins to help keep the shared areas clean and tidy and free from rats.

 

Types of waste for special collection

Bulky waste items

We will not collect bins containing furniture, large electrical appliances or other bulky waste items. Book a bulky waste collection for these items or take them to Jenkins Lane Re-use and Recycling Centre.
 

Hazardous waste

It is important that we properly deal with hazardous (dangerous) waste, such as poisons, paints and chemicals, so that they do not cause harm. The City of London's hazardous waste collection and disposal service will collect these types of waste for disposal free of charge. The service is run by the City of London for us.
 
You can also take paint to the Jenkins Lane Re-use and Recycling Centre to be re-used.
 

Clinical waste

We need to collect and get rid of some forms of healthcare waste separately from other rubbish, as they could be harmful to health. For more information, go to the Clinical waste page.
 

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