Paying for non-residential care

Charges for non-residential care services

BSL Support

Non-residential care is support and services that help you stay safe, healthy, and independent while continuing to live in your own home or community.

Unlike residential care, where you move into a care home or supported living setting, non-residential care is provided without you having to leave your home.

Examples of non-residential care include:

  • Going to day centres
  • Equipment or adaptations to help you live independently
  • Support from care workers in your home
  • Direct payments

How much do these services cost?

We will carry out a financial assessment to work out how much you will have to pay for services such as:

  • Independent Living Services including Homecare Support (personal care), Domiciliary Care (practical support and domestic services) and Outreach Services/Community Access
  • Day care (excluding day care as part of your residential care package)
  • Transport we provide
  • Services provided via a personal budget, including those paid through a direct payment.

Some people may be exempt from charges, there is more information on exemptions on the next page.

How are services provided?

We provide the services through a personal budget to give you more control over the support you get. You will be able to choose from a variety of services that are tailored to meet your needs.

Will I have to pay?

If you get our support, you may have to make a contribution towards the cost of your services.

We may ask you to complete a financial assessment form to give us more information about your income and savings as well as things you have to pay for. We will then work out whether you have to pay a contribution and how much. We explain how we do this on page 3 How we work out what you will pay.

Financial Assessment Charging Team

You can contact the Financial Assessment Charging Team directly for more information. Monday - Friday 9am to 5pm

Telephone: 020 3373 1184

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Well Newham

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