Letting Agent Information

If an agent fails to comply with the requirement to display certain information in their office or on their website, then the Council can take enforcement action against them. The Council can also take enforcement action for charging prohibited tenant fees, as well as failing to join a redress scheme or a client money protection scheme.

Types of enforcement action:

  • Serving a Financial Penalty Notice
  • Prosecution

London Trading Standards Model London Letting Enforcement (PDF)