If you have been evicted by bailiffs and are homeless tonight
The information on this page is relevant for tenants who have previously received a Section 21 notice.
If you remain in your home after the date on the Section 21 notice, your landlord may go to court to get permission to ask bailiffs to evict you.
Bailiffs must give at least 14 days’ notice of the eviction date.
Only court‑appointed bailiffs can legally evict you from your home. It is a criminal offence for a landlord to pressure you to leave or evict you without following the legal process.
Find more information on illegal evictions and harassment.
Contact the council for assistance
What you should do depends on the actions you have previously taken:
A) If you already applied for homelessness assistance and have an open homelessness case
Use the Homelessness Enquiry Form to notify your caseworker that you are homeless tonight.
When completing the form you will need to:
- Select option: 'My homelessness prevention application or temporary accommodation'.
- Enter the applicant's name, date of birth and case reference number.
- Select the option 'I am homeless tonight or will be in the next 2 weeks'.
- Provide details about your circumstances.
- If possible, upload copy of the bailiff eviction notice.
- Enter an email and telephone number that you can be contacted on.
What happens next:
You will be contacted either today or on the next working day to discuss what support is available to you.
If you have not heard back by 5pm on the day you have been evicted and need immediate assistance, phone Newham's Contact Centre on 020 8430 2000.
The council only has a duty to provide emergency accommodation to people who are in priority need. Priority need is defined by government legislation.
Find information on who has priority need on Shelter's website.
B) If you have not already applied for homelessness assistance and do NOT have an open homelessness case
If you are eligible, the council may be required to provide you with homelessness support.
To apply for assistance: submit a Homelessness assistance application
Find details about the documents you will need to provide.
Provide as much detailed information in your application as possible, to make sure your situation is understood and you are offered the correct support.
If you need help accessing a computer or scanners you can visit one of our libraries.
You can also get help filling out forms.
What happens next
Your application will be reviewed to determine if you are eligible for assistance.
You will be contacted either today or on the next working day to discuss what support is available to you.
If you have not heard back by 5pm and need immediate assistance, phone Newham's Contact Centre on 020 8430 2000.
The council only has a duty to provide emergency accommodation to people who are in priority need. Priority need is defined by government legislation.
Find information on who has priority need on Shelter's website.
If you don't have anywhere to stay tonight
StreetLink
Contact StreetLink, they can connect you with local services who can support you. After you request help, your local outreach team will try to find you at the location you provide them.
Request help online: StreetLink
Phone: 0300 500 0914 (self-referrals only)
Open: 24 hours, 7 days a week
Shelter’s emergency helpline
Shelter can provide advice if you are homeless, have nowhere to sleep tonight or are at risk of harm or abuse in your home. Shelter do not provide accommodation.
Phone: 0808 800 4444
Open: Monday to Friday, 8am to 6pm
If you need urgent medical assistance, are in immediate danger, are under 18 or are with someone who is under 18, call 999.
Places to go in the daytime
Visit a library
Newham libraries are places to relax and stay warm, take part in activities, or read a book.
Find your nearest library in Newham
NEWday
The day centre is a warm place of welcome, providing advice and support including food, showers and laundry.
Open hours: Monday to Friday, 7:30 -14.30
Email: admin@newwayproject.org
Phone: 0300 102 44 79
Address:
Bobby Moore Sports Pavilion,
118 Napier Road,
E6 2SG
Google map location
Crisis Skylight London
Crisis offers support for those facing homelessness, including housing advice and help finding a home.
Opening hours: Every day, 9:30 – 16:30
Email: london@crisis.org.uk
Address:
50 – 52 Commercial Street
London
E1 6LT
Google map location
Places to get hot food
There are many locations in Newham where you can go to get hot meals
Find your nearest location and opening times for Community Hot Meals (PDF) .
