Help with problems when renting privately
Sometimes issues can occur in a rented property. These may be due to repairs or faults, or disputes when you or your landlord wishes to end the tenancy. Find out more information about what’s expected and how to resolve these.
Check how to get repairs done in your rented home - GOV.UK (justice.gov.uk)
How to report if you live in a housing association home
If you live in a housing association home, please:
- Check your tenancy agreement or visit the housing association’s website for contact details
- Report any issues directly to your housing association
- If there's no response or repairs are not completed within a reasonable timeframe, follow their formal complaints procedure
- For additional guidance or you remain dissatisfied following your complaints made, visit Social housing tenants
