Appeal a penalty charge notice
If you believe your penalty charge notice was issued in error, you can challenge it here.
If you are having problems uploading your documents, you can use the scanners now available at all of our libraries.
The file size must not exceed 6MB and can be in the following formats jpeg, jpg, png or PDF files.
For help on how to upload your documents, please refer to our ‘how to send your documents’ page'.
Please note that you can’t appeal by phone.
If your vehicle was removed to a car pound after a PCN was issued the process is different – please refer to the Clamping and Removals page for further information.
What happens next?
The council will respond to your challenge within 56 days of the date it was received. Any PCNs issued by a moving camera, such as bus lanes, no entry restrictions, motor vehicle restriction zones, pedestrian zones will be replied to after 3 months.
If you challenge your penalty charge notice within 14 days, the notice will be held at the reduced rate and a further 14 days given, from the date of our correspondence, to pay at the reduced rate if your challenge is not accepted.