warning icon
Essential maintenance this weekend to our Council Tax & Housing Benefit system ​Council Tax Account Balances and Housing Benefit information will be unavailable via MyNewham on Saturday 24 and Sunday 25 February 2018.

Customers can still make payments, but online account balances will not be updated until Monday 26 February 2018. We apologise for any inconvenience caused.​​

Legal and disclaimer

We own the intellectual property rights to any information we produce or is produced on our behalf.


We, the London Borough of Newham, own the copyright in most of the materials on this website. The content of this website, unless otherwise stated, is copyright protected. All rights reserved.
We own the intellectual property rights to any information we produce or is produced on our behalf.

Reusing information from this website

We may licence the re-use of information from this website.
We assert our right to be identified as the author of such material, and you must clearly display a statement which identifies us as the owner when you reproduce it.
Find out more about re-using our information


The use of any of our logos or coat of arms in any document or in association with any information shows that we have prepared or approved the document or information.
If no logo or coat of arms is included in the document or information we may still have produced it.
You are not allowed to use of any of our logos or coat of arms without consent.


All maps on this website are produced from Ordnance Survey material with permission of Ordnance Survey (Ref: 100019272) on behalf of the Controller of Her Majesty's Stationary Office © Crown Copyright (2011) and © Cities Revealed (2010).
Unauthorised reproduction infringes Crown Copyright and may lead to prosecution or civil proceedings.


We provide links to websites maintained by other organisations as part of our service, but we do not accept liability for the accuracy of quality of the content of those websites.
By providing these links we are not endorsing any external organisations, their websites or products and/or services they provide.
And by mentioning an external organisation or product on this website, we are not endorsing them, their suitability to provide services or that an identified product is fit for purpose.

Service availability

We shall try to make this website available at all times. However, we will not be liable if the website is unavailable for any length of time. We may suspend access to this site without giving prior notice.

Abuse and harassment

We will not tolerate abusive or harassing behaviour directed at our staff.
If we suspect abuse or harassment of our staff over the internet, through email or any other electronic system, we will take action which may include:
  • covert or overt monitoring
  • blocking users
  • removal of offensive material
  • disciplinary action
  • reporting the matter to the police
  • taking out an injunction against the abuser or harasser to stop the abuse or harassment.

Newham Council Data Protection Statement

The Data Controller is the London Borough of Newham and we are responsible for the collection and processing of your personal information.
Processing includes the organisation, retrieval, consultation, use and deletion or destruction of information and its disclosure to other agencies. The information you provide will be processed mainly in connection with the administration of council business and services.
Your personal information may be processed by council services where appropriate to facilitate the provision of services in respect of any of the council's activities including (but not limited to) benefits, council tax, housing, environmental health, refuse collection, parking, social care services, for verification and accuracy and for research purposes.
There may be a need to share with external partners and organisations e.g. health and other local authorities or information may be used in the prevention and detection of fraud or crime and for auditing purposes. This would include the processing of data for public health purposes about patients or healthcare users.
A full list of what information we control and process and for what purposes is set out in the council's data protection notifications filed annually with the Information Commissioner.
Our data protection registration number is Z5808736.

Public Health Data Shared with Newham Public Health

You have the right to opt out of Newham Public Health receiving or holding your personal identifiable information. There are occasions where service providers will have a legal duty to share information, for example for safeguarding or criminal issues.
Privacy Notice for Public Health services (PDF)The process for opting out will depend on what the specific data is and what programme it relates to. For further information, please contact the Public Health team by email,
All information collected will be processed and held securely under the principles of the Data Protection Act 1998. For further information on data protection, the Council's use of information sharing, please phone the Information Governance Team on 020 8430 3737 or email us

Online database of planning, building control and licensing applications (Public Access)

We try to keep to all statutory requirements including the Data Protection Act (1998) in all our transactions.
Any information you provide will be used for the purpose of processing applications and some of the information you provide will form part of the Public Register which we are required to publish by law.
We will not display your telephone number, email address or signature (if applicable) to the public. 
Back to top

Contact us

  • Information Governance
    London Borough of Newham
    Newham Dockside
    4th Floor West
    1000 Dockside Road
    E16 2QU

    020 8430 2000

    Email us