Revised dates and times for services during Christmas and New Year 2025/26

Private Sector Housing

The Private Sector Housing Service will close from 25 December 2025 to 1 January 2026.

From 2 January 2026, the service will resume as normal: Monday to Friday, 9:00am–5:00pm.

Our contact telephone line 0203 373 1950 will be open from this date between:

  • 9:30am–11:30am, and
  • 1:30pm–3:30pm each day.

In cases of emergency during the closedown period, these should be referred to Emergency Planning & Resilience – Newham Council.

For all property licensing enquiries, please email propertylicensing@newham.gov.uk.

For resident complaints of disrepair in private rented accommodation, please visit our website:

Help with problems when renting privately – Problems when renting privately – Newham Council

or email privatehousing@newham.gov.uk.