Carers Survey
Have your say on carers’ services in Newham
The Council, and its local NHS Health partners, is updating the Newham’s Carers Strategy.
We want to make sure it reflects the real experiences of people who lookafter others. If you care for a family member, friend or neighbour, your views matter.
We have created an anonymous survey to better understand the challenges you face, and what support would help you.
We will use your answers, and the others we receive, to shape the new strategy’s priorities - and develop actions to improve support for Carers in Newham.
Ways you can complete the survey
Click here to complete the survey online
Or
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Calling 020 3373 7437 on Mondays or Fridays between 10am and 12pm to either complete the survey over the phone - or request a paper copy (with a freepost envelope) to be sent to your home
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Attending a face-to-face drop-in session
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Emailing CarersQueries@newham.gov.uk to request a paper copy of the survey, ask for a call back to complete over the phone or find out more about the drop-in sessions
The survey closes Sunday 16th August 2026
Next steps
After the survey closes, you can attend a series of focus groups to explore the main priorities identified in more detail, including what is working well and what could be improved.
If you would like to be involved in these discussions, please leave your name and contact details at the end of the survey.
If you’d like to see how Carers’ feedback has influenced previous work, please visit: Outcome 1: Recognise and raise the profile of Carers
