Careers in Adult Social Care

Our teams in Adult Social Care


We consist of a number of disciplines split into smaller teams to provide a more personalised and seamless service across adults who require our support. 

We work in close partnership with other agencies to ensure residents in Newham receive the best possible care and support. 

Access to Adult Social Care Team

This is the first point of contact for social care in the borough, for residents, families, carers and other professionals. The team includes Access Officers, Social Care Officers and Social Workers who work proactively to prevent, reduce and delay social care needs for residents. We use strengths-based approaches to ensure people make use of their own capabilities and support networks to remain independent for as long as possible. 

Integrated Discharge Hub

The hospital Social Work service (known as the IDH) are based at Newham University Hospital and provide an advice, assessment and support function to enable patients (18 years of age or above) to return home safely after a period of stay in hospital. The IDH is a multi-agency team involving NHS partners, Age UK and our community equipment provider working alongside Adult Social Care.

Neighbourhood Teams – Older People and Physical Disability 

Services for older people and adults with a physical disability are provided via four Neighbourhood Teams. The four teams work closely with key internal and external partners, including, health, housing and voluntary organisations to promote and support the independence and wellbeing of those in need of support.  

Occupational Therapy Team/ Home Adaptations for Independent Living (HAIL) 

Occupational Therapists (OT) work with residents to find different ways to increase their independence and safety so that they can undertake everyday occupations that are important to them. OT’s may make recommendations such as changes to the room layout, items of equipment, adaptations works or new ways of doing things following an assessment.    
The HAIL team comprises of case workers, surveyors and an Occupational Therapist. The HAIL team organises Disabled Facilities Grant funded adaptations and some repairs where the eligibility criteria is met. Adaptations increase independence and safety in the home for disabled and older people and their carers. 

Mental Health Access and Assessment Team (MHATT) 

The Mental Health Access and Assessment team (MHAAT) is the single point of access for all referrals to Mental Health Social Care in Newham. The team provides signposting, information and advice on local mental health services, determines people’s eligibility for care and support under the Care Act 2014 and undertakes initial needs assessment of people with mental health issues and their carers to establish care and support needs and their presenting risks. 

Mental Health – Enablement Team 

The Mental Health Enablement Service provides short term support to residents with mental health difficulties in order to improve their quality of life and wellbeing. The team mainly work in people’s homes and in the community where they support individuals to access opportunities in employment, education, leisure etc. 

Mental Health - Review and Move on Team 

The Review and Move on Team assess and review the needs of people who have mental health issues and are residing in supported living or residential placements. The team’s approach is recovery focused and works with peoples’ strengths while exploring their potential for independence by working in a dynamic, creative and resourceful way. 

Mental Health - Recovery Team 

The Recovery and Complex Care team provide innovative care and support for residents with severe and enduring mental health difficulties. This is facilitated through individual choice, empowerment, promoting independence while applying a strengths-based approach. The team also provides advice, information and guidance to people and their carers. 

Mental Health - Approved Mental Health Professional (AMHP) Team 

The Approved Mental Health Professional (AMHP) service centrally co-ordinates all requests for Mental Health Act 1983 (2007) assessments on behalf of the London Borough of Newham. The AMHP service maintains a supportive, collaborative approach enabling a responsive and effective style of working closely with its partner agencies such as the local NHS Trust and Police.  

Mental Health - Older Adults Team 

The Mental Health Older Adults team provide care and support for older adults over the age of 65 who have functional mental health problems. This a proactive and dynamic team that adopts a person-centred approach. They aim to maximises peoples’ independence, improve quality of life and support people to achieve their optimum level of health and wellbeing.  

Learning Disabilities Team 

The Learning Disabilities team offers a social care service to Newham residents who have been diagnosed with a Learning Disability and / or Autism. They undertake assessments with individuals including their carers to help understand their needs and support them to meet those needs. Practitioners work collaboratively with our partner agencies to achieve better and suitable outcomes for our residents. 

Preparing For Adulthood Team 

The Preparing for Adulthood team is a specialist team who support and safeguard young people aged from the age of 18 who are are living with a learning disability and/or Autism.

Their role is to support young people and their families, to build sustainable long-term solutions to their support and care needs, focusing on enablement and independence.  

Vulnerable Adults Team 

The team is responsible for screening, authorising and initial risk mitigation of all safeguarding adults concerns. The team offer information, advice and guidance to vulnerable people who may not be traditionally eligible for services.