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Planned upgrade to our parking fines payments system Due to a planned upgrade of our payments system, it will not be possible to make payments for parking fines (PCNs) between 6.30-10pm this Wednesday 21 March 2018. We apologise for the inconvenience.​

East Ham Community Neighbourhood Centre and Library

On this page, you can find information about East Ham Customer Service Centre and Library including, facilities, disabled access and opening hours.
Man using an information kiosk

Find East Ham Library and Customer Service Centre

East Ham Customer Service Centre and Library
328 Barking Road
E6 2RT
Tel: 020 3373 0827

Opening hours


​Day of the week
Opening times
Monday ​8am - 8pm
​Tuesday ​8am - 8pm
​Wednesday 8am - 8pm
​Thursday ​8am - 8pm
​Friday ​8am - 8pm
​Saturday ​9.30am - 8pm
​Sunday ​Closed
​Bank holidays Closed​

Customer service centre

​Day of the week
Opening times
Monday ​9am - 5pm
​Tuesday ​9am - 5pm
​Wednesday ​9am - 5pm
​Thursday ​9am - 5pm
​Friday ​9am - 5pm
​Saturday ​Closed
​Sunday ​Closed
​Bank holidays Closed​

Reserve and renew library items


Library activities

Regular adult activities

​Event Time/date​ Info​
​Chess club ​Monday and Thursday, 5.30 - 7.30pm ​Play, learn or get help to improve your game. All ages and abilities welcome.
​Coffee morning
Third Wednesday of the month, 10am - 12 noon​ ​​​A chance to find out what is happening in your local area and meet Newham Council officers and local stakeholders.
​Do it online Tuesday, 10am - 12 noon​ ​An opportunity to learn basic computer skills.
​Embroidery  ​Monday, 11am - 1pm ​Learn a new skill and meet new people, while getting specialist support provided by East London Textiles Arts.
​Employment support session Last Wednesday of the month, 5.30 - 7.30pm​ ​Newham residents only. Support with interview preparation, employment based ESOL and basic skills for work.
​Knit and natter Friday, 10am - 12 noon​ ​Come along and share your knitting skills or develop your love of all things knitted, over a cup of tea and a chat.
​Reading group ​Third Thursday of every month, 6.30 - 7.30pm ​Share your favourite books, discover new writers and enjoy great reads in a relaxed environment.
​Stop smoking
Saturday, 10am - 12 noon​ ​Advice on the best ways to quit smoking.
​Yoga ​Wednesday, 6 - 7.30pm ​No need for any previous experience, all levels are welcome.  Sessions cost £1. Limited number of spaces so please arrive on time. Ages 14+ only.

Regular activities for children and young people

​Event Time/date​ Info​
​Chess ​Monday and Thursday, 5.30 - 7.30pm ​​Play, learn or get help to improve your game. All ages and abilities welcome and no booking necessary.
​Craft challenge
Friday, 5.30 - 6.15pm​ ​Opportunity for all the family to get creative and crafty every week.
​East Ham Performing Arts
Friday, 6.30 - 7.30pm​ ​An exciting rolling programme of dance, drama, music and song for all the family.
East Ham Youth Zone​ Tuesday, 4 - 7pm ​Sony PS4, DJ Decks and other activities for young people aged 11 to 18 years.
Family arts and craft Wednesday, 5.30 - 7.30pm​ ​Create and take home your own masterpieces.
​Family film night Saturday, 5.30 - 7.30pm​ ​Watch family friendly films.
​Homework club ​​Friday, 4 - 5pm ​Free study support at our libraries during school term time for children aged 7 to 14 years old.
Little Rhymers ​​Tuesday, ​10. - 10.45am (term time only) Interactive song, rhyme and targeted free play session to encourage children to learn through play and song.
​Youth Zone ​Monday, 4 - 7pm Free fun activities for children and young people aged 7 to 16.
For information about special events check out our free What's on in Newham app.

Access for disabled people

  • Disabled toilet
  • Lift to the customer service centre
  • Induction loop at the counter

Check full accessibility details on the DisabledGo website




Customer service centre

  • Customer services
  • Complaints surgery 
  • Debt and benefit advice
  • Internal phones (six) to contact council services
  • Mayor's surgery
  • Rent surgery
  • Scanner for documents
  • Self service kiosks (four) to report problems, apply and pay for council services

​Hire a space in this library

Block bookings

You can receive a 10% discount for bookings of eight or more consecutive weeks. Email us your request with details of your preferred days/times.

Room capacity

​Room 1 ​Room 2 ​Room 3 ​Room 4
Boardroom​ 25​ ​40 ​40 ​4
​​Classroom ​25 ​40 ​40 ​4
​Cabaret ​N/A ​40 ​40 ​N/A
​Theatre ​N/A ​40 ​40 ​N/A
​Standing ​25 ​40 ​40 ​N/A
​Seated ​25 ​40 ​40 ​4

Resources available

TV, projector, screen, flipchart, whiteboard, smart board, Wi-Fi access via your library card, microphones.


Car parking spaces are limited to disabled users. There is one space available upon request for loading and unloading only.


Room 1


Room 2

Room 3

 Room 4​


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Contact us

  • East Ham Library
    328 Barking Road
    East Ham
    E6 2RT

    020 3373 0827

    Email us