Clamping and removals

If your vehicle has been removed
- you park dangerously
- we are told to remove it by the police
- it is parked in contravention of the parking controls.
If you think your vehicle has been removed, but there is no information on the TRACE website, contact the Newham Vehicle Pound in East Ham. This is where all removed vehicles are taken.
If we have your vehicle, we will tell you what time you can pick it up.
How to release your vehicle
Documents you must bring
- Photo ID
This can be a driving licence, passport or European ID card with photograph. - Personal ID (dated within the last three months)
This can be a utility bill, bank or building society statement, credit card statement, telephone or mobile phone bill. - Proof you own or have permission to use the vehicle
This can be a V5C (log book), car rental agreement or a letter from your employer on headed paper if it is a company car not registered in your name. - Insurance
A valid insurance certificate (not an insurance schedule or policy number) to show that you are insured to drive the vehicle - even if the vehicle is a company car. If you have hired a vehicle, you must bring the lease agreement to confirm you are insured to drive it.
Cost to release your vehicle
- a £200 removal fee
- the amount shown on your PCN (parking ticket).
How to pay
You can pay by:
- card (credit/debit)
- cash
- bankers draft payable to ‘London Borough of Newham’
- building society cheque payable to ‘London Borough of Newham’.
Coin payments
- 50ps - maximum of £10
- 25ps (Crown) - maximum of £10
- 20ps - maximum of £10
- 10ps - maximum of £5
- 5ps - maximum of £5
- 2ps - maximum of 20p
- 1p - maximum of 20p.
If your vehicle is not road worthy
How to release someone else's vehicle
Make sure you have:
- photo ID for you and the vehicle owner or registered keeper
- personal ID for you and the vehicle owner or registered keeper
- a signed letter giving you the authority to collect the vehicle
- a valid insurance certificate to show you are insured to drive the vehicle.
Appeal against a vehicle removal
If your vehicle is removed and you feel it should not have been, you can make an appeal against the penalty charge notice and removal. However you can only do this after you have paid to release your vehicle.Details on how to do this will be given to you at the vehicle pound. You must make your appeal within 28 days of collecting your vehicle.
How to get there
Telephone: 020 3373 3883
Opening hours
Day |
Opening times |
---|---|
Monday | 8am - 9:30pm |
Tuesday | 8am - 9:30pm |
Wednesday | 8am - 9:30pm |
Thursday | 8am - 9:30pm |
Friday | 8am - 9:30pm |
Saturday | 8am - 6:30pm |
Sunday | 10am - 6:30pm - unless there is a West Ham United home football match or council event |
Bank holidays | 10am - 6:30pm - unless there is a West Ham United home football match or council event. The car pound will be closed on Christmas and New Year's day. |
Day | Times you can call us |
---|---|
Monday | 7am – 5pm |
Tuesday | 7am – 5pm |
Wednesday | 7am – 5pm |
Thursday | 7am – 5pm |
Friday | 7am – 5pm |
Saturday | 7am – 4pm |
Sunday | 8am - 3.30pm |
Bank holidays | 8am - 3.30pm |
Clamped vehicles
We do not clamp vehicles.If your vehicle has been clamped, it will be by a private company or possibly a bailiff.
There should be contact details in the notice on your car.