Newham

Fraud investigation

On this page you will find out how to report fraud to us and how to avoid committing fraud, whether it is benefit, Council Tax, tenancy, blue badge or social care fraud.

Report fraud

Report fraud online

Choose the form for the type of fraud you wish to report and fill in as much of it as you can. If you do not know the answer to some of the questions, don't worry.

If you wish, you may complete the form anonymously. If you do - please tell us everything you know to give us a better chance of solving the fraud.

If you provide us with your contact details, every effort will be made to protect your identity. One of our investigators may contact you for further information.

Report fraud by phone

If you suspect or know someone is committing fraud, you can phone our fraud hotline, 0800 052 2420.

If you wish to report Council Tax fraud you should ring 0800 854 440.
 
 

​Council Tax fraud

Council Tax fraud is committed when someone deliberately gives false or misleading information so that they can pay less or no Council Tax. It includes:
  • claiming to live in a single-person household to get the single person discount when more than one person lives in your household
  • pretending to be a student to get the student discount, when you are not a student
  • failing to tell us that you no longer need to claim Council Tax Reduction.

Report Council Tax fraud

Avoid committing fraud

You can avoid committing fraud by telling us about any changes in your circumstances as soon as they happen.

Catching fraudsters

We use data matching to cross-check Council Tax reduction and discount claims with credit reference agencies to identify other people living in your household.
 
Our investigators have legal powers to look at financial records such as bank statements, mortgage accounts and bills, if they have reason to suspect fraud.
 

Prosecuting fraudsters

We will usually prosecute fraudsters and, if it is appropriate, we will try to recover money under the Proceeds of Crime Act 2002.
 
 

Business rates fraud

Business rates fraud is committed when someone deliberately gives false or misleading information so that they can pay lower or no business rates. It includes:
  • stating that a property is no longer in use and therefore qualifies for a reduction in rates
  • not declaring the location of a business to avoid paying business rates

Report business rates fraud

Avoid committing fraud

You must tell us of any changes to your business and report errors in your rates bill immediately.

Prosecuting fraudsters

We will usually prosecute fraudsters and, if it is appropriate, we will try to recover money under the Proceeds of Crime Act 2002.
 
 

Tenancy fraud

Housing fraud is obtaining council properties by deception and includes:
  • claiming to be homeless when you own a property or are already living at a fixed address
  • subletting rooms in your home for profit
  • claiming to be living at a property when you have moved out and sublet it
  • falsely claiming to have been living at a property in which the tenant has died so that you can take over the tenancy.

Report tenancy fraud

Prosecuting fraudsters

We will usually prosecute fraudsters and, if it is appropriate, we will try to recover money under the Proceeds of Crime Act 2002. We will also try to take back the property as well. 
 
 

Housing Benefit fraud

Housing Benefit fraud includes: 
  • failing to declare income from employment, a student loan or bursary, occupational pensions or tax credits 
  • not declaring savings, investments or property you own
  • not living at the property when you say you do
  • claiming in more than one identity
  • not declaring that you are living with a partner who is working
  • declaring that you are living on your own when you are living with a partner
  • falsifying the details of your pay
  • failing to declare a private or occupational pension
  • claiming Housing Benefit on a property that is owned by you or a close relative.
 

Blue badge fraud

Misuse of the disabled parking badge – also known as the blue badge – allows fraudsters to avoid paying parking charges and the central London congestion charge.
 
Fraudsters are also stopping others who are in genuine need using parking spaces.
 
The most common types of fraud include:
  • forged badges such as scans or photocopies
  • selling lost or stolen badges on the black market
  • using the badge even though the disabled person it belongs to is not present
  • using the badge after the badge holder has died
  • faking or exaggerating a disability to get a blue badge.

Report blue badge fraud

Prosecuting fraudsters

We will usually prosecute fraudsters and, if it is appropriate, we will try to recover money under the Proceeds of Crime Act 2002. 
 
 

Social care fraud

Misuse of personal budgets that are paid to a person receiving care or their carer(s) to manage their care can be considered as fraud.
 
Fraud can be carried out by: 
  • the user of the care services or
  • someone who is managing the budget on their behalf or
  • the organisation or individual who is providing the care.
Social care fraud includes:
  • not telling us when the service user has died and continuing to receive payments from their personal budget
  • claiming money from your personal budget is going to a carer when you are keeping it yourself
  • taking the money from a dependent’s personal budget and using it to pay for things other than their care.

Report social care fraud

Prosecuting fraudsters

We will usually prosecute fraudsters and, if it is appropriate, we will try to recover money under the Proceeds of Crime Act 2002. 
 
 

Council employee and contractor corruption and fraud

Corruption and fraud can occur in many areas of our business including:
  • an officer or councillor using their position to secure a job or a council house for a friend or family member
  • contractor providing cash, goods, or services in kind to a councillor or officer in return for the award of a contract
  • making a false overtime claim
  • misuse of a purchase card.
Corruption stops us getting value for money and erodes public confidence in the council.
Report councillor or council employee fraud and corruption
 

Preventing corruption

We have codes of conduct for councillors and staff, and controls to prevent corruption. But these measures are not foolproof and we want you to blow the whistle on any corrupt acts relating to the council.
 

Prosecuting corruption

If we have evidence of corruption or fraud, we will usually prosecute the offender.
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