Covid-19 Council services and updates

Coronavirus service disruptions and updates

We are working hard to ensure that vital services are maintained and that our most vulnerable residents are protected. However due to the ongoing impact of Covid-19, and the resulting pressure on staff, we have no option but to restrict and amend the provision of some services.​

Service updates

Status correct at 5.37pm Thursday 28 January 2021.

As you will appreciate the Council has been affected by loss of staff because of the Coronavirus and so we are focusing our resources on the most urgent and priority services. This is the current status of some of our most popular/highly used services and we will update this on a regular basis. Things are changing rapidly and we thank you for your patience.

To make this as clear as possible, we have rated these Red, Amber or Green, like traffic lights:

  • Green – Service is operating normally
  • Amber – Some reduction in service, or service is being delivered differently eg over the telephone instead of face to face
  • Red – Service is closed

Registrars Service

For more information please see our births, deaths and marriages coronavirus page. Please note that no collection service is available and all certificates will be by post only.  

RED Weddings and Civil Partnership Ceremonies remain suspended (other than in the most exceptional circumstances) until 29th March 2021. More information on birth and marriage registrations.

Recycling, waste and bins

For more information please see our recycling, waste and bins Coronavirus page.

GREEN Collections of household bins are operating normally. Visit My Neighbourhood to check your next collection day.
AMBER Bulky waste service - collections are taking place but there may be some delays. We aim to collect within 5 working days.
RED Green waste collections are suspended due to staff shortages because of COVID 19. If you cannot safely store this waste at home then you can take it to the Jenkins Lane Re-use and Recycling Centre.
AMBER Deliveries of commercial waste bags are still taking place but there may be some delays.
RED Deliveries of domestic and recycling bins are suspended due to staff shortages because of COVID 19. Please present rubbish in black bags and / or recycling in a clear bag or cardboard box if you do not have a bin. Any sharp objects – like broken glass - should be wrapped up, for example in newspaper, and placed in the rubbish.  
AMBER Jenkins Lane Re-use and Recycling Centre – Please only visit the reuse and recycling centre if you cannot store the waste safely at home. Please visit the eastlondonwaste website for Christmas opening times. More information

Repairs

AMBER ONLY Emergency repairs are being conducted at present. More information

Libraries and leisure facilities
 

For more information please see our parks, libraries and leisure Coronavirus page.

AMBER Newham Libraries are offering a pre-booked computers and Select & Collect service. More information 
RED Leisure centres closed until further notice.


Parking permits and parking enforcement

For more information please see our parking and streets Coronavirus page.

GREEN  Charges to remain in place.
RED  Face- to- face office closed.

Markets

AMBER Food stalls only

Events

AMBER No events scheduled at the moment.

Adult learning

AMBER Open for enrolment now. More information on the NewhamAdult Learning service website. 

Schools

RED Schools – remaining closed until March 2021 during the third lockdown.

Construction

GREEN Projects operating as normal

Health visiting

AMBER Reduction in face-to-face visits.  Appointments carried out by phone where possible


Parks and Play areas, public toilets and outdoor gyms

GREEN Play areas still open to enable exercise but you still need do to practice social distancing​
RED City Farm closed
GREEN Public toilets open
RED Outdoor gyms closed
RED Tennis courts closed