We are working hard to ensure that vital services are maintained and that our most vulnerable residents are protected. However due to the ongoing impact of Covid-19, and the resulting pressure on staff, we have no option but to restrict and amend the provision of some services.
Service updates
Status correct at 09 April 2021.
As you will appreciate the Council has been affected by loss of staff because of the Coronavirus and so we are focusing our resources on the most urgent and priority services. This is the current status of some of our most popular/highly used services and we will update this on a regular basis. Things are changing rapidly and we thank you for your patience.
To make this as clear as possible, we have rated these Red, Amber or Green, like traffic lights:
Green – Service is operating normally
Amber – Some reduction in service, or service is being delivered differently eg over the telephone instead of face to face
Collections of household bins are operating normally. Visit My Neighbourhood to check your next collection day.
AMBER
Bulky waste service - collections are taking place but there may be some delays. We aim to collect within 5 working days.
AMBER
Green waste collections are taking place but there may be some delays. We aim to collect within 5 working days.
AMBER
Deliveries of commercial waste bags are still taking place but there may be some delays.
AMBER
Deliveries of domestic and recycling bins are still taking place but there may be some delays.
AMBER
Jenkins Lane Re-use and Recycling Centre – Please only visit the reuse and recycling centre if you cannot store the waste safely at home. Please visit the eastlondonwaste website for Christmas opening times. More information
Repairs
AMBER
ONLY Emergency repairs are being conducted at present. More information
Newham Libraries are offering pre-booked computers and study spaces, Select & Collect services and limited browsing. More information
AMBER
Following the Government’s recent announcement, Atherton Leisure Centre, East Ham Leisure Centre and Manor Park Fitness Centre will re-open on Monday 12 April. Newham Leisure Centre will re-open on Tuesday 1 June 2021.
