Covid-19 Council services and updates

Coronavirus service disruptions and updates

We are working hard to ensure that vital services are maintained and that our most vulnerable residents are protected. However due to the ongoing impact of Covid-19, and the resulting pressure on staff, we have no option but to restrict and amend the provision of some services.​

Service updates

Status correct at 09 April 2021.

As you will appreciate the Council has been affected by loss of staff because of the Coronavirus and so we are focusing our resources on the most urgent and priority services. This is the current status of some of our most popular/highly used services and we will update this on a regular basis. Things are changing rapidly and we thank you for your patience.

To make this as clear as possible, we have rated these Red, Amber or Green, like traffic lights:

  • Green – Service is operating normally
  • Amber – Some reduction in service, or service is being delivered differently eg over the telephone instead of face to face
  • Red – Service is closed

Registrars Service

For more information please see our births, deaths and marriages coronavirus page. Please note that no collection service is available and all certificates will be by post only.  

AMBER Weddings and civil partnership ceremonies are now allowed to take place as of 29 March 2021, with audiences of up to six people. More information on birth and marriage registrations.

Recycling, waste and bins

For more information please see our recycling, waste and bins Coronavirus page.

GREEN Collections of household bins are operating normally. Visit My Neighbourhood to check your next collection day.
AMBER Bulky waste service - collections are taking place but there may be some delays. We aim to collect within 5 working days.
AMBER Green waste collections are taking place but there may be some delays. We aim to collect within 5 working days.
AMBER Deliveries of commercial waste bags are still taking place but there may be some delays.
AMBER  Deliveries of domestic and recycling bins are still taking place but there may be some delays.
AMBER Jenkins Lane Re-use and Recycling Centre – Please only visit the reuse and recycling centre if you cannot store the waste safely at home. Please visit the eastlondonwaste website for Christmas opening times. More information


AMBER ONLY Emergency repairs are being conducted at present. More information

Libraries and leisure facilities

For more information please see our parks, libraries and leisure Coronavirus page.


Newham Libraries are offering pre-booked computers and study spaces, Select & Collect services and limited browsing. More information 


Following the Government’s recent announcement, Atherton Leisure Centre, East Ham Leisure Centre and Manor Park Fitness Centre will re-open on Monday 12 April. Newham Leisure Centre will re-open on Tuesday 1 June 2021.

Parking permits and parking enforcement

For more information please see our parking and streets Coronavirus page.

GREEN  Charges to remain in place.
RED  Face- to- face office closed.


AMBER Trading resumes from 12 April


AMBER No events scheduled at the moment.

Adult learning

AMBER Open for enrolment now. More information on the NewhamAdult Learning service website


GREEN Schools – return on 8 March 2021.


GREEN Projects operating as normal

Health visiting

AMBER Reduction in face-to-face visits.  Appointments carried out by phone where possible

Parks and Play areas, public toilets and outdoor gyms

GREEN Play areas still open to enable exercise but you still need do to practice social distancing​
RED City Farm closed
GREEN Public toilets open

Tennis courts, multi-use game areas, outdoor gyms, basketball courts and cricket nets are now open.