What to expect from Adult Social Care

What is an assessment?

BSL Support

Assessment of care and support needs

An assessment is a discussion with you and/or your advocate to help understand your situation and needs better. Together with a practitioner you will explore what help and support can be provided to reduce, delay and/or prevent your reliance on care and support now and in the future.

An assessment is used to:

  • Focus discussions around the areas you may need care and support with
  • Determine if you are eligible for support from Adult Social Care
  • Determine if any equipment, adaptions or assistive technology could support you to live more independently or assist you with daily living.

Carers assessment

A carers assessment is a discussion with you that will help us to understand the impact your caring role has on you:

  • Physically
  • Emotionally
  • Practically.

A carers assessment looks at what care and support you are willing and able to provide to another person. A social care practitioner will help you to explore a variety of ways that can help meet your needs.

To allow you to live the life you want and improve your wellbeing.

A carers assessment will look at how we can maximise your independence by using:

  • Your strengths
  • Your capabilities
  • Opportunities available to you within your community
  • Support networks.

Using the answers from your assessment we will work together to find the right tailored solutions to support you in continuing your caring role.


A self-assessment provides an opportunity to look at your strengths and needs. A friend, relative or carer can also complete the self-assessment form on your behalf.

Once we receive your self-assessment form you will be contacted by a social care practitioner who will discuss your care and support needs with you to determine if you are eligible for statutory social care support.

If you are eligible for support the social care practitioner will work with you to develop a support plan. If you are not eligible for statutory services we will provide information and advice on a range of community services available to support you.

Request an assessment

Who will undertake my assessment?

One of the following teams will carry out your assessments depending on your needs and circumstances.

Access Visiting Team

The Access Visiting Team will carry out an assessment if you:

  • Require an urgent assessment
  • Need simple equipment or services quickly.

Supporting Care Team

The Supporting Care Team will carry out an assessment if your needs appear to be:

  • More complex
  • High risk
  • Likely to need on-going professional support during and shortly after your assessment
  • If you require major adaptations to your home.

Both teams have trained professionals in social work and occupational therapy. Where appropriate they may undertake a joint visit to ensure your home environment and care and support needs can be assessed at the same time.

Hospital Social Work Team

Support from Adult Social Care is available to people recovering from a hospital stay who need temporary help to maintain their independence and quality of life.

The Hospital Social Work Team can assist you, if you are in hospital, before you are discharged. They will talk to you about any care and support you might require and if necessary carry out the assessment with you.

Financial assessment - paying for your care

Following on from your assessment of need,  if you do require support, you may have to make a contribution towards the cost of your care. We will carry out a financial assessment to calculate any contribution you may have to make towards your services.

This is based onthe following:

  • Income
  • Savings
  • Assets.

Currently, carers are not financially assessed and are not required to pay a contribution towards services they receive from Adult Social Care.