Newham’s Strengths Based Approach
Our Strengths based approach is illustrated by a 5 step ‘wave’ model that was co-designed with a group of residents during 2024/5.
Supporting you to live the life you want
In Newham Adult Social Care, we aim to focus on what’s strong, not just what’s wrong.
Our strengths-based approach means we work with you, your family, friends, and community to help you stay independent, connected and well.
It’s about seeing you as the expert in your own life, understanding what matters to you, and together finding the right support solutions at the right time.
At the heart of this approach is our Five-Step Wave – a simple way of looking at the different types of support that can help you live safely, confidently, and as independently as possible.
The Five Steps of the Wave
1. “Person, not process”
We start with you.
What matters most? What does a good life look like for you? What are your strengths, skills, interests, identity and aspirations?
You are at the centre of all decisions.
"To me, the person not the process is to be treated as an individual, not just a number but the same as other people, because every person is unique and different."
2. Network
Next, we look at the people who are part of your life – family, friends, chosen family, neighbours and others you trust.
Together we explore who may be willing and able to help in a way that feels safe, realistic and right for you.
"For me network, starts with the family first, family network, brothers, sisters, uncle, aunties, and all, and then friends, friends that I go to library with, go to market with, go shopping with, and the neighbours whom I stay around for years, and others you trust."
3. Community
Newham has a rich mix of community groups, faith organisations, clubs, libraries, leisure centres, one to one support from Be Connected officers and social prescribers.
We support you to connect with local activities and services that match your interests, help you stay active, and reduce isolation.
"I am involved in my community within my church, my local library and I also volunteer. It's a way of connecting people together, and we cheer each other up and learn from each other. Talking to people, that helps."
4. Technology, Aids, Equipment & Adaptations
Small changes can make a big difference.
We explore ways technology or equipment can help you live more independently – from small gadgets and prompts to adaptations in your home. These tools can help you stay safe, socialise, manage daily tasks and feel confident at home and outdoors.
"As a visually impaired person there are... so many different things that can talk to you. You can have gadgets to put on your fridge. So it tells you when the fridge is open, it tells you fridge open. There's things you can put on washing machines that tell you what speed it's on or what, you know, temperature, all these different things"
5. Short Term and Long Term Support
If you need extra help, we will look at the right level of care and support that is required and assess if you meet the Care Act 2014 eligibility criteria for Local Authority funded support.
This might include reablement or recovery support, or longer term arrangements.
Whether your eligible funded support or you are a self funder, you can choose how it’s arranged – for example through a Direct Payment or council arranged services.
"One of the best things about direct payments is the flexibility. We were able to choose carers who my son already knew and felt comfortable with. This has made a huge difference in his confidence and overall well-being. As a mother, it’s such a relief to see him happy and supported. "
How we work with you
Our approach is simple:
- Listen to what matters most to you
- Understand your strengths, goals, identity and circumstances
- Assess and identify your holistic needs, areas of difficulty and desired outcomes
- Explore options together across the five steps
- Agree a plan that supports you in the way that works best for you
- Review and adapt your support as things change
This approach is part of Newham’s Adult Social Care Practice Framework, which aims to make every conversation meaningful, respectful and focused on your wellbeing.
Get support in Newham
You can find local help, activities and information here:
- Well Newham Directory of Services - community support, groups and activities across the borough
- AskSARA - personalised advice on helpful equipment, technology and adaptations
- Our Newham Money - offers support to Newham residents who may be struggling with debt or the everyday cost of living.
