Regeneration project: Canning Town and Custom House

Custom House redevelopment programme 

Work is now well underway to develop a planning application for the first phases of redevelopment at Custom House, working closely with the community.  

The plans will improve the neighbourhood at the heart of Freemasons Road for the whole community by providing between 800-900 new quality homes, safer and more attractive streets, improved local shops, a health hub and community facilities. The first sites for redevelopment are around Freemasons Road and Custom House Station. We’ve developed a new masterplan using innovative coproduction techniques working alongside the community. 

Developed in collaboration with local residents 

AKA Architects and the rest of the design team were chosen by the Council and community representatives to work with local people on the design of a new centre at Custom House.  

They have been holding plenty of community events to get people involved in shaping the regeneration, looking at the identity of Custom House and the aims, vision and priorities for the regeneration of the area. They have also been getting the community’s ideas about what makes a great neighbourhood from new homes to the high street and community facilities.  

It’s great that residents are getting involved in this exciting regeneration programme at Custom House. It has been good to hear ideas about the future development of Custom House at these events and these are informing the proposals for the area.  

An exciting new chapter for Custom House

Now that we have a preferred option for delivering the regeneration of Custom House the details of the scheme will be worked up so a planning application can be submitted.

In 2019 residents elected their community representatives, who have been meeting with Council officers and the design team to discuss and feed into the design process and ensure that there are plenty of opportunities for the whole community to get involved and have its say.  

We have also set up the Custom House Regeneration Hub at 25 Freemasons Road (the former Post Office) so that residents can pop in to talk to us about the regeneration of their neighbourhood.  

We have exciting plans for some innovative temporary uses to breathe life into the Freemasons Road area – watch this space! 

Your Custom House magazine Summer 2022 Bulletin (PDF) has more information on the ongoing programme. 

Regeneration Hub

The Regeneration Hub re opened on Monday 10 January 2022.

Please come in for a chat to find out more about the regeneration of Custom House.

We’re open on these days:

Every Monday and Tuesday and Friday, 10am to 4pm

Members of the Regeneration Team are on hand to answer your questions on the regeneration programme.

Other events

  • Monday at the Hub 3-5pm
    Children’s play, educational activities, paint-and-play and ping-pong. Parents, please accompany your children.
    All ages welcome.
  • Our Newham Money drop-in surgery
    Every first Tuesday of the month at the Hub
    10am-3pm
    Benefit, income and debt advice; smart spending/budgeting; emergency support; employment rights

Every Thursday, 2pm to 6pm

Your independent tenants’ and residents’ advisors NewmanFrancis hold their weekly surgery, providing updates, information, advice and support to anyone affected by the regeneration programme.

No appointment needed. Tea and coffee provided.

Your community reps can be contacted by email customhousesteeringgroup@gmail.com

For further information, please contact:

The Resident Involvement Team
Telephone: 020 3373 3906
Email: regeneration@newham.gov.uk

NewmanFrancis
Telephone: 020 8536 1436 or 07710 669040
Email: howard@newmanfrancis.org

For further information, updates and upcoming events please visit https://newhamco-create.co.uk/en/folders/customhouse-masterplan