Regeneration project: Canning Town and Custom House

Regeneration Update

Custom house

Custom House Update

We are pleased to announce the completion of 95 homes on the former William Patton site on Leslie Road and Freemasons Road. Tillet House, Dellamura House and Lucy House are now ready for residents to move in to.

As you will likely be aware, since 2018 Newham has embarked on a refreshed plan to develop Custom House, building new homes and improving the area for the benefit of residents. A lot has happened since then, including planning consent for the masterplan and the first phases on construction, what we call the ‘kickstart sites’ and residents have shown their support for the plans through the Residents Ballot. Now the first homes being built are completed and the council has started the process of giving residents and opportunity to move into these new properties.

High Quality New Homes

Extreme care has been taken through procurement and design to ensure that the new homes are built to a standard that residents deserve. The construction company provide a warranty period of a year for any defects.

Energy Efficiency

The properties are certified under the scheme known as ‘Passivhaus’. Passivhaus focuses on insulation, airtightness (no drafts), and efficient ventilation to ensure low levels of energy wastage; and importantly helps to keep utility bills low.

High Fire Safety Standards

We are fully compliant with the latest fire safety regulations, keeping residents feeling secure in their homes. The team are meeting with housing management prior to handover of the properties to ensure that after build, full attention to fire safety continues.

Secure by Design

The team have worked with the police, ensuring that the scheme has been designed to reduce antisocial behaviour and crime. Secure windows and doors, effective lighting and natural surveillance (clear sight lines) have all been assessed to achieve this.

Wheelchair Available Properties

Newham will ensure there are properties that suit the disability needs that residents face. As well, as wheelchair available properties, residents will have any necessary adaptations fitted prior to commencing their tenancy.

Improved Green and Public Spaces

There will be new and rejuvenated green spaces across the estate leading to an easier to access Cundy Park. You will also find improved existing spaces providing safe neighbourly streets with play areas, new public spaces, neighbourhood squares and communal gardens.

More Local Shops and Amenities

The kickstart sites include new commercial space, expanding the number of shops available in the local area to residents. More commercial space will be built in subsequent phases, which will create a true 2-sided high street.

‘Custom Made’ – Custom House Regeneration Hub

25 Freemasons Road E16 3AR

Please come in for a chat to find out more about the regeneration of Custom House.

Members of the Regeneration Team are on hand to answer your questions on the regeneration programme.

We’re open on these days:

Mondays 12pm to 2pm

Monthly Surgery – Regeneration Programme

Your independent tenants’ and residents’ advisors, NewmanFrancis, hold a monthly surgery, providing updates, information, advice, and support to anyone affected by the regeneration programme.

No appointment needed. Tea and coffee provided.

First Thursday of the month, 2pm to 6pm.

For further information, please contact:

The Resident Involvement Team
Telephone: 020 3373 3906
Email: regeneration@newham.gov.uk

Your Independent Resident Advisor
Newman Francis
Email: administrator@newmanfrancis.org
Telephone: 0208 536 1436

For further information, updates and upcoming events please visit https://newhamco-create.co.uk/en/folders/customhouse-masterplan

Report noise from ongoing construction

Contact us about the regeneration programme

For more information programme, consultations or how you can get involved, contact the Regeneration Team.

Custom House Phase One Area

It's a result for Custom House! Residents voted ‘yes’ in December’s ballot on proposals that have been co-produced with the Custom House community. The plans will transform Freemasons Road and the surrounding neighbourhood to deliver 364 genuinely affordable homes that local people can afford, new shops and community facilities as well as create jobs. Major milestone reached as residents vote ‘yes’ to £300 million investment in Custom House for new homes and jobs – Newham Council.