Newham
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Essential maintenance this weekend to our Housing Management System and planned website maintenance work
Housing Rent Account Balances and some Online Customer Forms will be unavailable via My Newham from Friday 20 September at 5pm until Monday 23 September 2019. Customers can still make payments, but online account balances will not be updated until Monday 23 September 2019. We apologise for any inconvenience caused.​

Parking fines - payments and appeals

How to pay or challenge your Penalty Charge Notice (PCN) - also known as a parking fine or ticket.
Penalty Charge Notice on a car window

Pay your penalty charge notice and view evidence associated with your PCN

Many people choose to pay online or call the automated payment line because it is easy, quick, secure and available 24 hours a day.

Pay online

You will need:
  • the PCN number
  • your vehicle registration number
  • a valid credit or debit card.
When you pay online you can also look at images of your parking contravention. However if you wish to download the images you must do so before you pay your PCN. The images will not be available online after you have made your payment.

Other ways to pay

By phone

You can call the automated payment line on 020 8430 2000 and pay with either a debit or credit card.

By post

Make your cheque, postal order or bankers draft payable to 'London Borough of Newham'. Make sure you write the PCN number and your vehicle registration number on the back of the cheque, postal order or bankers draft.

Send your payment to:
 
L B Newham Parking Correspondence
PO Box 71575
London
E6 9LY
 
Do not send cash in the post.
 
We will not accept post-dated cheques. If your cheque 'bounces' we count it as a non-payment, and you may have to pay a higher amount.
 
 

How much you must pay

We do not set the charges for penalty charges notices (PCN). They are set by a London-wide group called London Councils.
You can reduce the cost of your PCN if you pay within 14 days. 
You can get a PCN for three types of offence and the charge is different for each:
 

Parking

There is a penalty charge of £130 for a serious parking offence and £80 for a less serious offence reduced to £65 and £40 respectively if you pay:
  • within 14 days (if a parking warden issued the notice)
  • within 21 days (if a CCTV camera operator issued the notice).

Bus lane

There is a penalty charge of £130, reduced to £65 if you pay within 14 days.
 

Moving traffic

There is a penalty charge of £130, reduced to £65 if you pay within 14 days.
 
 

Appeal a penalty charge notice

If you believe your penalty charge notice was issued in error, you can challenge it. You must do this online or by writing within 14 days of receiving it. You cannot appeal by phone.
 
You cannot appeal after you have paid your PCN.
 

If your vehicle was removed to a car pound after a PCN was issued the process is different - refer to the Clamping and Removals page for further information.

 

Appeal a penalty charge notice online

Follow the link to our online parking appeals and representations.You will need your PCN number and VRM (vehicle registration mark - registration number). 
 
You will be able to upload electronic copies of documents and photographs which must be in jpeg, jpg, png or PDF format.
 
Please see additional informationon this page about how to upload documents.
 

Appeal a penalty charge by post

Write a letter that includes:
  • the PCN number
  • your vehicle registration number
  • your name
  • your address
  • the reasons why you believe the PCN should be cancelled
  • any evidence you have to support your appeal.
Send your letter within 14 days of getting the PCN to:
L B Newham Parking Correspondence
PO Box 71575
London
E6 9LY


What happens next?

By law we must respond to On/Off-street and CCTV representation within 56 days of receiving your appeal. Note that Bus Lane and Moving Contravention representations will be responded to within 3 months.

If your informal challenge is accepted, we will write to you to tell you that you do not have to pay anything.
 
If we reject the challenge we'll write to you and tell you how to pay or how to appeal.
If you sent your informal challenge within 14 days, you will be re-offered the discount amount for 14 days from the date of our letter.
 
 

Parking appeals and representations document upload instructions

Uploading your document files

To upload a document / documents in support of your parking appeal or representation you should click on the browse button and select the file from the location on your computer where it was saved.
 
 

Saving document files on to your computer

To save files you can:
  • scan your documents using a scanner connected to your computer
  • take photos of your documents on a camera (at least 2 megapixles) which you can connect to your computer
  • take photos of your documents on a camera phone (at least 2 megapixles) so you can email your photos to your computer.
Make sure that all information on the documents can be clearly read.
 
If you are having problems uploading your documents, you can use the scanners now available at all our libraries.
 

File size

Each document can be up to 6MB.
 

File types

You can upload your documents as jpeg, jpg, png or PDF files.
 

Sending your documents securely

Your uploaded documents are stored and sent using encrypted technology to make sure they stay safe.
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