Help with a Penalty Charge Notice (PCN)

Common queries

Lost PCN number or letter

Where to find your web code

Unable to view evidence online

Not received a response to a challenge or representation

PCN notice or letter was not received or delivered late

Disagree with the outcome of a challenge or representation

Help with payments

Payment issue / paid twice

Paid but received another PCN letter/notice

Experiencing Financial Hardship

Lost PCN number or letter

Help with a challenge or representation

Lost PCN number or letter

Cloned or stolen vehicle

Never owned the vehicle but have received a PCN

PCN on a recently bought or sold vehicle

Blue badge holders and PCNs

Hire vehicles and PCNs

Broken down vehicles and PCNs

Unclear signs and PCNs

Medical emergency and PCNs

Help after a challenge or representation has been submitted

Disagree with the outcome of a challenge or representation

Not received a response to a challenge or representation

Change of address

Help with other queries

PCN notice or letter was not received or delivered late

Receiving PCNs or letters for someone who does not live at your address

Person who was issued a PCN has died

Issue I need help with is not on parking webpage - Other query