Repairs

Repairs Policy

The Policy sets out the rules for how our repair and maintenance service is delivered. It is usually supported by Procedures, which give staff step-by-step instructions for following these rules.

You can access the full Policy using this

Repairs Policy (Word)

Policies and Procedures help to:

  • Reduce risk

  • Improve efficiency

  • Ensure safe practice

  • Make sure all staff understand what is expected of them

This helps the team provide a consistent, high-quality service for our residents.

If you have any questions about the Policy, please email: RMS.Coordinators@newham.gov.uk.

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