Newham roads and footways

Safer footways and walkways

Good and safe footways are important for pedestrians. We try to keep our footways, clean, clear of obstructions and safe for all our residents and visitors. If you feel there is a problem with broken slabs for example, let us know. 

Footway problems you can report to us: 

  • Uneven or broken paving slabs 
  • Potholes or tree pits 
  • Problems with drain covers, manholes or utility covers 
  • Broken, bent and unsafe railings or guardrails 
  • Unsafe bollards. 

Before you report  

Check whether the problem is on a red route  such as the A13 or A406. You should report any problems with a red route directly to Transport for London.  

Report a pavement problem 

What happens next 

We will inspect the problem within two working days and carry out any repairs that are our responsibility within 28 days. 

If you log in or register for a My Newham account when you report the pavement problem, you can track our progress as we work to fix it. We will also be able to contact you if we need any further information. 

Register or login to My Newham 

Report obstructions and hazards to us 

If you notice that there are no barriers around street works/road works and building work, or that the pavement is blocked by any of the following, please call us on 020 8430 2000 

  • A skip or scaffolding 
  • Building materials 
  • Ad advertising board 
  • Banners or bunting 

Inconsiderate parking 

You are not allowed to park on footways or footbaths, pavements or grass verges. Or in front of a dropped kerb which is required for access to a property.  

If you do, you could receive a Penalty Charge Notice and your vehicle could be towed away, even if only one or two wheels are on the footway.