Home visits and viewings
We will visit you when you are ranked highly for a property and it is likely that you will be invited to a viewing. We visit shortly after bidding closes.
We visit you to make sure you qualify for the property that you have bid for. We base our assessment on the information you give us, so we need to check your home to see that the information is correct.
We will only give you 48 hours' notice before we visit. However, we can visit you without giving notice if there is something we need to check.
We will tell you what documents you will need to show us when we visit. They must be the original documents.
If you can’t keep the appointment, you must let us know before we visit so we can arrange a new appointment. We will not be able to make you the offer without visiting your home.