Energy and sustainability

Connected for Warmth

Free Insulation Measures 

Connected for Warmth is an award-winning energy efficiency programme managed by AgilityEco in partnership with Affordable Warmth Solutions. The funding for insulation measures comes from National Grid as part of their commitment to alleviating the financial distress caused by rising energy costs.

What is available? 

  • Cavity Wall Insulation
  • Loft Insulation
  • Heating Controls
  • Small Energy Saving Measures
  • Energy Advice

More details on all support available through this scheme

Are you Eligible?

To apply your property must:

  • Be in Council Tax Band A,B,C or D (Check your tax band)
  • Be technically suitable for the insulation measures available. For example, if you live in a flat or in a listed building it may not be possible to treat your home. This will be confirmed via your EPC or the home survey that will be undertaken.

This scheme is only for Owner Occupied or Privately Rented properties, if you are a social tenant you can not apply for this scheme

How to Apply 

To apply online complete the application form and someone will get back to you as soon as possible.

If you are completing the form on behalf of someone else, please use their details. If you have any queries about the scheme or the application form please contact or call the team on 0800 107 8576.

Free Air Source Heat Pump 

An air-source heat pump is a low-carbon way to heat your home. In the Connected for Warmth trial programme, they are being used to replace old electric room heaters, storage heaters and solid fuel fires. In their place energy efficient radiators will be fit and your hot water cylinder will be upgraded to make it more efficient.

How do they work?

A heat pump works by using a small amount of electricity to draw in energy from the air outside into your house. For each unit of electricity used, over 3 units of heat are delivered into your heating and hot water system. This is far more efficient than electric panel heaters, old storage heaters or traditional fossil fuel heating. This means that your new heat pump will typically deliver savings in excess of 40% compared to your existing heating system. And by generating heat renewably you’ll be doing your bit to lower carbon emissions and reduce our reliance on imported fossil fuels. Read all about the benefits.

Are you Eligible?

If you're a homeowner...

You're likely to be eligible if you heat your home using one of the following:

  • electric storage heaters
  • room heaters
  • open fires
  • electric warm air system
  • electric underfloor or ceiling heating (not connected to an electric boiler)


You are in receipt of any means-tested benefits below:

  • Child benefit
  • Child Tax Credit
  • Housing Benefit
  • Jobseekers Allowance
  • Income related Employment and Support Allowance
  • Income Support
  • Pension Credit Guarantee
  • Pensions Credit Savings Credit
  • Universal Credit
  • Working Tax Credit

If you are on a low income and have a high cost of heating your home, or on a low income and vulnerable to the cold because of age, illness or disability, you may also be eligible.

How to Apply

Register your interest online or call 08000294547

If you're a private tenant: If you meet the criteria above, you may also be eligible for the scheme. We will also need to secure your landlord's permission and they may need to make a financial contribution towards the scheme. Please register your interest and someone will discuss it further with you.