Energy and sustainability

Energy Company Obligation (ECO)

Contact a participating energy supplier to see if you qualify. The supplier does not need to be your energy supplier.

You can find contact details of suppliers who are taking part in the scheme on the Ofgem website.

What is ECO?

Energy Company Obligation (ECO) is a scheme offering energy-saving improvements to eligible households. The purpose of this scheme is to help tackle fuel poverty and reduce carbon emissions. The scheme intends to achieve this by improving the energy efficiency of homes of residents deemed to be on a low income, fuel poor and vulnerable.

Who is eligible for ECO?

You might be eligible for help if you live in private housing and get one of the following benefits:

  • Child Tax Credit
  • Working Tax Credit
  • Universal Credit
  • Pension Guarantee Credit
  • Pension Savings Credit
  • Income Support
  • Income-based Jobseeker’s Allowance (JSA)
  • Income-related Employment and Support Allowance (ESA)
  • Child Benefit
  • Housing Benefit

If you own your house, it must have an energy efficiency rating of D, E, F or G to be eligible.

If you rent from a private landlord, the house must have an energy efficiency rating of E, F or G to be eligible. You must have the owner’s permission to do the work.

Use the energy performance certificate register to find your property’s energy efficiency rating or ask your landlord.

What if I do not receive benefits? 

Alternatively, you may be eligible by meeting the ECO flex criteria outlined in the council’s Statement of Intent found below.

What Energy-saving Measures are available?

You may be able to get help with the cost of:

  • insulation work, for example to your loft or cavity walls
  • replacing or repairing your boiler - or other upgrades to your heating

The work offered can depend on the supplier used (link to ECO supplier contact details | Ofgem)

ECO Flex Criteria

Your chosen provider/supplier will check our Statement of Intent to make sure you meet the eligibility criteria.

How to Apply

If you wish to apply or get more information regarding ECO4 either

ECO4 Flex Householder application

If you wish to register your interest in ECO4 or would like to find out if you are eligible please complete the ECO4 Flex Householder application and email it to

If you have any questions please email