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Essential maintenance this weekend to our housing management system
​Housing rent account balances and some online customer forms will be unavailable via MyNewham on Sunday 18 November between 7 - 10am.

Customers can still make payments, but online account balances will not be updated until Monday 19 November 2018. We apologise for any inconvenience caused.​​​


A family sitting around a computerChange of circumstances

Tell us about changes in your circumstances that may affect your Housing Benefit or Council Tax Reduction.

Using a computer keyboardUniversal Credit

Universal Credit is a new benefit that will support people who are out of work or on low incomes.

Housing Benefit and Council Tax Reduction - change of circumstancesProvide evidence to support your claim

If you need to send us evidence after you've completed a change of circumstance form, or we have written to you asking for more information, you can use our online form.

Using a computer keyboardContact Housing Benefits

If you have a different query, our contact form is the easiest way to get in touch with us.

A laptop computerWhat benefits can I claim?

Find out which benefits you can claim for your personal circumstances.

Contact us

  • Newham Benefits Service
    PO Box 23504
    E15 4UU

    020 8430 2000