Support for businesses

Coronavirus advice and guidance for business

We continue to experience a high volume of calls and emails, so it may take us longer than usual to get back to you. If we are unable to answer, please leave a message and we will try to respond as soon as possible.

We thank you for your patience.

Roadmap out of lockdown

A four step plan to ease the lockdown in England was announced by the Prime Minister on 22 February 2021.

On 8 March restrictions started to lift with the government’s four step roadmap offering a route back to a more normal life.

Steps 1-3

These steps have expired.

Step 4

On 5 July the Prime Minister set out the government’s plans to lift the remaining Covid-19 restrictions in England from 19 July.

The government has created a five point plan to manage the virus in this phase however the following measures are included:

Social distancing and face coverings

  • No limits on social contact
  • One metre plus rule removed (except in some settings, such as ports of entry and medical settings)
  • No legal requirements for face coverings (although their use will still be advised in hospitals, healthcare settings and enclosed, crowded public spaces)
  • The limits on named visitors to care homes has ended.

Events, hospitality and businesses

  • Nightclubs permitted to reopen.
  • Capacity caps on hospitality has been lifted.
  • Hospitality businesses are no longer be required to provide table service only.
  • No limits on numbers at weddings and funerals.
  • No restrictions on communal worship and singing.
  • No limits on people attending concerts, theatres or sports events.
  • No legal requirements for Covid-19 certificates for any venue or event.

Guidance on the need to work from home has ended. Regulations to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic is available on gov.uk. Specific guides are available for a number of industries, including:

  • Restaurants, pubs, bars, nightclubs and takeaway services
  • Shops and branches (including indoor and outdoor markets).
  • Events and attractions
  • Construction and other outdoor work
  • Offices, factories and labs.

The requirement remains to carry out a risk assessment and have one in place, as employers have a duty of care to protect people from harm. Steps to managing and controlling risks can be found on gov.uk

Businesses are only allowed to reopen if they comply with the government’s guidance on managing the risk of COVID-19.

The Council has also created social distancing posters for you to display for the exterior and interior of your businesses, to remind customers to maintain social distancing:

Social distancing for businesses poster A3  
Social distancing for businesses poster A4.

Mandatory face coverings in shops and indoor public settings no longer apply.

It’s no longer a legal requirement to wear a face covering in the following indoor settings:

  • public transport and transport hubs (however the government recommends that people wear face coverings in crowded areas such as public transport.
  • shops, supermarkets, indoor markets and shopping centres (coverings can be removed when sitting in a food hall or eating area)
  • premises providing professional, legal or financial services 
  • premises providing personal care and beauty treatments (coverings can be removed during treatment if required)
  • premises providing veterinary services
  • visitor attractions and entertainment venues (coverings can be removed when sitting in a food hall or eating area)
  • libraries, community centres, youth centres and social clubs
  • places of worship
  • funeral service providers 
  • exhibition halls and conference centres
  • public areas in hotels and hostels
  • storage and distribution facilities.

Customers are no longer expected to wear a face covering before entering any of the above settings. More information here. Guidance on whether staff should wear face coverings can be found in the relevant industry guidance for the business.

The Council encourages everyone to continue wearing face coverings their own safety and that of others and has created the following posters:

Face coverings information leaflet for businesses 
Face coverings poster for businesses A4
Face coverings poster for businesses A3.